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407 Skokie Hwy, Lake Bluff, IL, 60044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Delighted with my experience at Knauz. From just a few phone calls with Sam to having the car parked in my apartment garage, it only took a couple of days. Since I was looking for this specific model for quite while and was determined to purchase it, I guess that made the process smooth on both sides. My customer agent, Sam Picchietti, was really informative over the phone, answering questions in great detail. The service was great at the dealership as well. Everyone along the process was approachable, friendly, and respectf... read more
Business response:
Fred, thank you for your feedback! We are delighted to hear you had a great experience with Sam and that with visit from out of state was worth the trip. If we can assist with any other future automotive needs, please do not hesitate to contact us. Thanks again and enjoy your new BMW!
The team Was above and beyond !! Wow !! Loved Bob- was so accommodating, rich in knowledge, rich in expectations for his team and my experience and rich in the culture of excellence!! Thank you !!!!!!
Business response:
What a compliment! Thank you for your feedback, we are so happy to hear you had a great experience and we know the Knauz BMW Team will appreciate your kind words. If we can assist with any other future automotive needs, please do not hesitate to contact us. Thank you again and enjoy your new BMW!
Ken has been fabulous helping me with cars and through the process and I have enjoyed my interaction with this dealership for many many years
Business response:
Thank you for your feedback-we know Ken will appreciate your kind words!
Just purchased a bmw from Sam Picchietti, did an absolute wonderful job, could not be happier. Would highly recommend Sam and the dealership for all future BMW needs!!!
Business response:
Thank you for the feedback! We are so happy to hear you had a great experience and we know Sam will appreciate your kind words. Thank you again and enjoy your new BMW!
Marek Gryc was a plesaure to work with. When negotiating price, his initial offer was far below what I was asking for. He was ready to deal. I did a custom factory order, and Marek was great in updating me of the progress of the build as it reached each milestone. Overall, a very comfortable, hassle free experience. Scott Adduci didn't pressure me too much in "the room" on extended warranties, etc... He was somewhat aggressive in trying to sell a maintenance package, but not to the point of making me feel to uncomfortable. O... read more
Business response:
Thank you for your post! We are so happy to hear you had a great experience with Marek and Scott - we will be sure to pass along your kind words. Welcome to the Knauz BMW Family and thank you again!
We went to this dealer to meet with a sales man we had been talking to via email, but when we arrived we were told he stepped out for a minute. A Friendly receptionist showed us the coffee area. Within a few short minutes another salesman Rolly Davidson jumped in to assist us. He had found the car and paperwork on it without us giving him any background on it. Rolly was friendly, professional and very knowledgable about the X3 we came to look at. What a lucky break for us that our original salesman was not there when we arri... read more
Business response:
Maureen, thank you for your feedback! We are so happy to hear you had a great experience with Rolly and we know he will appreciate your kind words. If we can assist with any other future automotive needs, please do not hesitate to contact us. Thank you again and enjoy your new X3!
First I definitely needs to mention about the Client Advisor Bob Geisheker. Great Guy and always transparent in dealing with the customers and He helped to me get a great Car for the great price. Hence the reason I flew from NJ to buy this car. Bob helped me through out the process with great smile. He suggested me to go for BMW finance through. This dealership Finance team is phrnominal and nobody can beat their rates honestly. I am overwhlemed with my purchase experience and if anyone looking for BMW in around, I strongly ... read more
Business response:
Thank you for your kind post! We are so happy to hear you had a great experience with Bob and Scott and that the flight from NJ was worth it. If we can assist with any other future automotive needs, please do not hesitate to contact us. Thank you again and enjoy your new BMW!
Excellent experiences to work with both Bob and Luke. They were patient with us to help us to get the car we came for. Would recommend this dealership to others
Business response:
Welcome to the Knauz BMW Family and thank you for the kind feedback!
I recently worked with Ken to lease a 2017 x5. The entire experience was easy, well coordinated and hassle free. I had Ken build me a car through BMW because Knauz did not have the exact car that I was looking for. I did not feel pressured to lease a car that they had in stock which I appreciated. I had some special requests which were accommodated without a problem. I would highly recommend working with Ken to purchase a vehicle. Also, I had a great experience with Spencer, BMW Genius, during delivery.
Business response:
Thank you for your feedback! We are so happy to hear you had a great experience with Ken, Spencer and Doug and we will be sure to pass along your kind words. Welcome to the Knauz BMW Family and enjoy your new x5!
BMW has a 4.8 star rating with 2,730 reviews.
BMW is open now. It will close at 8:00 p.m.