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BMW

4.8

About this business

Location details

11330 Tamiami Trl N, Naples, FL, 34110, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.83,842 reviews
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docpaulg's profile image
docpaulg 
5 years ago

"Adrian Pena is well spoken, attentive, pleasant to work..." Adrian Pena is well spoken, attentive, pleasant to work with and Knowledgeable Service advisor. He’s eager to help solve all issues with my vehicle 

Business response:

Thank you for taking the time to leave Adrian this great review. We truly value your business and thank you for choosing us to service your vehicle. Best Regards, Flavio Galasso General Manager 

yankee's profile image
yankee 
5 years ago

"Top rated service" We had service on our vehicle last week at Germaine BMW in Naples. Our service advisor Jeremy Bongle took care of all our service and maintenance items. Top notch service at this dealership. David Ward 

Business response:

Thank you for taking the time to leave this great review. We truly value your business and thank you for choosing us to service your vehicle. Best Regards, Flavio Galasso General Manager 

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chris 
5 years ago

"Excellent" I have been a customer for over 10 years and have always found an efficient, quality timely and responsive service. The provision of a loan car adds to the experience. 

Business response:

Your continued business is truly appreciated. We are thrilled to know a loaner car adds value to your experience. Thank you for taking the time to leave this great feedback. Best Regards, Flavio Galasso General Manager 

dicksan3742's profile image
dicksan3742 
5 years ago

"Adrian Pena does a excellent job in servicing our two..." Adrian Pena does a excellent job in servicing our two BMWs. He assures me that the maintenance requirements are understood and keeps both cars very reliable. He is one good reason to keep buying BMW’s. Dick Dashnaw 

Business response:

Thank you for sharing such positive feedback. We are happy to know that Adrian has earned your trust and you are comfortable recommending him. Best Regards, Flavio Galasso General Manager 

Gary's profile image
Gary 
5 years ago

"With the pandemic going on" While the Pandemic was in full strength the people at Germain BMW were there to help me. George Donovan personally came out to review the work with me...with a smile and some kind words. 

Business response:

Thank you for sharing such positive feedback. We are happy to know that during this unprecedented time we were able to be there for you. Best Regards, Flavio Galasso General Manager 

Chad Schultenover's profile image
Chad Schultenover 
5 years ago

"Everything was easy! Great experience. JJ was great and..." Everything was easy! Great experience. JJ was great and communicated during the process really well. We were in and out in no time! I would recommend again 

Business response:

We truly appreciate your business and thank you for taking the time to leave us this awesome review. Best Regards, Flavio Galasso General Manager 

Sam Grooms's profile image
Sam Grooms 
5 years ago

"Adrian does a great job!" I have a 2014 435 convertible with less than 19,000 miles. Any time I have an issue or need routine service I call Adrian Pena and that's all it takes! He always does a remarkable job for me and if I could get him to move to Ohio, I'd hire him! Thanks Adrian!! 

Business response:

Thank you for sharing such positive feedback. We are happy to know that Adrian has earned your trust and you are comfortable recommending him. Best Regards, Flavio Galasso General Manager 

ddub's profile image
ddub 
5 years ago

"My family has had BMW vehicles for the past 14 years. The..." My family has had BMW vehicles for the past 14 years. The dealership, service and experience are second to none. When it’s comes to service Rhoel Gray is a super star... always going above and beyond to ensure our service is exemplary . No other service department compares ! 

Business response:

Thank you for your business and sharing such positive feedback. We are happy to know that Rhoel has earned your trust and you are comfortable recommending him. Best Regards, Flavio Galasso General Manager 

L Burback's profile image
L Burback 
5 years ago

"Another great service experience at Germain BMW thanks to..." Another great service experience at Germain BMW thanks to our advisor Rhoel Gray. Rhoel always goes out of his way to make sure we are taken care of and his professionalism and product knowledge is commendable. 

Business response:

Thank you for sharing such positive feedback. We are happy to know that Rhoel has earned your trust and you are comfortable recommending him. Best Regards, Flavio Galasso General Manager 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 3,842 reviews. 

When is BMW open?

BMW is closed now. It will open at 8:30 a.m.