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BMW
- Automotive
- Naples, FL
About this business
Location details
11330 Tamiami Trl N, Naples, FL, 34110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"GREAT STAFF" Caring and professional staff throughout the gamut of the dealership..., from the time you leave your car and keys for service, and enter the reception area, to the business manager, Jeremy Bongle, who provides any feedback, to the efficient service department and finally, with confidence with the reliability of a freshly washed car, I happily drive away!!! THANK YOU SO VERY MUCH!!!
Business response:
We thank you for choosing Germain BMW of Naples for your service needs. Please let us know if you need anything further. Best Regards, Flavio Galasso General Manager
"Just professional service" Moises Marante was available and took the time to help us even without an appointment and when we came back for a service the same professional, kind and competent work, thank you
Business response:
Your kind words about your experiences with Moises are truly appreciated as is your business. Best Regards, Flavio Galasso General Manage
"Painless process" David Brown provided a thorough review of my trade and the vehicle I was considering (and ended up buying). Very personable, always a smile, ready to please. Painless purchase experience.
Business response:
We are thrilled to know that you enjoyed working with David. Our team is dedicated to ensuring 100% satisfaction and it appears we succeeded. Enjoy the road in your new car. Best Regards, Flavio Galasso General Manager
"Chuck Griffith has been our service advisor for both my..." Chuck Griffith has been our service advisor for both my wife’s and my BMW’s. He is very professional, very friendly, and very knowledgeable about both of our vehicles. Our BMW’s are always taken care with highest care and the quality of service is superb. We highly recommend asking for Chuck.
Business response:
Thank you for taking the time to leave Chuck this awesome review. We know he enjoys working with both you and your wife providing you with all your service needs while ensuring your safety. Earning your trust in his abilities and knowing he cares deeply about you both means the world to us all. Best Regards, Flavio Galasso General Manager
"My service agent Adrian Pena is a first class service..." My service agent Adrian Pena is a first class service agent! My experience is always very professional working with Adrian Pena I’ve been his client for many years now and I hope for many years to come.. Thank you, Aaron Norris
Business response:
Your continued business and trust in Adrian is truly appreciated. Thank you for the kind words! Best Regards, Flavio Galasso General Manager
"Chuck Griffith has been providing exceptional service to..." Chuck Griffith has been providing exceptional service to our BMW’s for years. He is professional, knowledgeable, and such a pleasure to work with. Chuck goes above and beyond to make you feel as if you are his only customer.
Business response:
Thank you for sharing Chuck's commitment to customer satisfaction. We are pleased to hear that Chuck continues to go above and beyond to assist our valued customers to ensure they know how truly appreciated they are. Best Regards, Flavio Galasso General Manager
"Great Car & Dealer Ship. Roel is always professional &..." Great Car & Dealer Ship. Roel is always professional & very nice. He has always taken care of me. Loaner car are always there & very clean. Thank you
Business response:
We appreciate you taking the time to share your experience and for your business. Best Regards, Flavio Galasso General Manager
"Professional" Alex Soare was my professional used car salesperson. He was most courteous and very knowledgeable about not only the vehicle I purchased but others as well. I highly recommend this dealership and Alex who ensure that you are treated fairly treated with honesty and integraty. My purchase....X3 2017 and could not be happier. Dennis
Business response:
Thank you so much for sharing your experience with Germain BMW of Naples. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Best Regards, Flavio Galasso General Manager
"Service" Moises Marante has been handling my service for at least 7 years and has always been candid about the needs for my 650 I. He is also very responsive to my calls. Thank you, Moises. Paul Fissel
Business response:
Paul, We appreciate you, your business, and for taking the time to leave these kind words. It’s so nice to hear that Moises continues to help make your experiences such positive ones. Best Regards, Flavio Galasso General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,842 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:30 a.m.