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11330 Tamiami Trl N, Naples, FL, 34110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"This was my first service appointment at Naples BMW...." This was my first service appointment at Naples BMW. Moises Marante was my service advisor he was very helpful and made sure all my issues were resolved. Excellent customer service.
Business response:
Moises and our team are truly committed to ensuring positive customer experiences. Thank you for sharing yours. Best Regards, Flavio Galasso General Manager
"Jeremy Bongle " Jeremy Bongle is always a pleasure to work with, is very professional and gets the job done very quickly. He has always gone the extra mile!
Business response:
Thank you for letting us know that Jeremy continually takes great care of you. Best Regards, Flavio Galasso General Manager
"Moises Marante. n the service dept was excellent. He..." Moises Marante. n the service dept was excellent. He explained the process and upfront pricing. My vehicle was returned clean and ready for the road
Business response:
Thank you for sharing your positive experience. Best Regards, Flavio Galasso General Manager
"Informative and helpful and not pushy like most car..." Informative and helpful and not pushy like most car sales men! He had the car out and ready for my test drive. JJ made the whole process easy, quick and painless.
Business response:
Here at Germain BMW of Naples, our goal is to ensure our guests have a positive and seamless car buying experience. Thank you for sharing yours. Best Regards, Flavio Galasso General Manager
"Chuck Griffith is Great" Chuck Griffith has been my service advisor for many years. He is always very personable and helpful. He always goes the "extra mile" to make sure I have a great experience. I recently had two friends buy BMW's and told them to make sure they have Chuck as their service advisor - - there is none better!
Business response:
We appreciate the kind shout out for Chuck as well as knowing you are comfortable referring him to your friends. Best Regards, Flavio Galasso General Manager
"Friendly, Competent service" This was the 1st time I had Chuck as my service advisor and I found him to be very capable, friendly and easy to do business with. I was very pleased with the experience.
Business response:
Thank you for your business and kind words. Best Regards, Flavio Galasso General Manager
"Great Customer care" Charles Griffith has been our service advisor for many years. He is always pleasant and willing to help at all times. Very knowledgeable in all areas.
Business response:
We appreciate your continued business and kind words. Best Regards, Flavio Galasso General Manager
"Excellent customer service. JJ our salesman was awesome..." Excellent customer service. JJ our salesman was awesome working around my schedule in order to help me get the car I really wanted. The process was smooth, timely and not stressful. I’m very pleased with my experience and wouldn’t hesitate to buy from Germain BMW again.
Business response:
We thank you for your business and for letting us know that JJ did an excellent job accommodating your schedule to ensure you a positive experience. Best Regards, Flavio Galasso General Manager
"Worked with John Joseph on a used 7 series. All was..." Worked with John Joseph on a used 7 series. All was smooth and JJ did a good job explaining the cars features. He made the process painless and didn’t waste and time getting the deal completed.
Business response:
Thank you for taking the time to leave us this kind review. Best Regards, Flavio Galasso General Manager
BMW has a 4.8 star rating with 3,842 reviews.
BMW is closed now. It will open tomorrow at 8:30 a.m.