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BMW
- Automotive
- Naples, FL
About this business
Location details
11330 Tamiami Trl N, Naples, FL, 34110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"We have worked with Jeremy on 5 different BMWs. He always..." We have worked with Jeremy on 5 different BMWs. He always takes care in dealing with our cars and returns calls promptly. He has found the best solutions for issues and made many suggestions that have saved us money. My wife and I always request him as our service Advisior on any new car. He is simply the best!
Business response:
Jack, We appreciate you, your business, and for taking the time to leave these kind words. It’s so nice to hear that Jeremy helped to make your experience such a positive one. Best Regards, Flavio Galasso General Manager
"Experienced flawless service on our 7 Series. Moises..." Experienced flawless service on our 7 Series. Moises Marante, senior service advisor, expertly oversaw our repairs from loaner drop off to on time delivery of the completed car.
Business response:
Thank you for leaving Mosies and our team this positive feedback about your experience. We are thrilled to know that your visit was the quality experience our staff strives to deliver. Best Regards, Flavio Galasso General Manager
"Excellent service" I could have not asked for any better service than at Germain BMW. Rhoel Gray has been my service advisor for years and I would highly recommend him. He excels at assuring that everything is taken care of. WELL done Rhoel!
Business response:
Your positive feedback and business mean so much to us all. Best Regards, Flavio Galasso General Manager
"Thanks JJ, You Are the Best!" I've been a car owner since I was 17 years old when my Korean war veteran Dad bought me a brand new VW Beetle for my High School graduation. My last car was a Mercedes Benz and the car and the local dealership were the worst I've ever had. In fact, I met JJ while walking back from the Mercedes Benz Dealership in Bonita Springs mad and fuming because the most humiliating and condescending treatment I ever had in my life. They disrespected the CEO of a multimillion dollar business. I couldn't bel... read more
"Excellence" Next to integrity and respect excellence is said to be the most sought after core value. My experience with John Joseph hit on all three due to his obvious commitment to being not only the best when dealing with his clients and their needs but delivering the best of himself and the product he represents in the process. The vehicle a BMW X5 xDrive50i personifies excellence. Germain BMW of Naples has fostered an atmosphere that promotes the same for its staff. I am most grateful to have had the good fortune to hav... read more
Business response:
Thank you for leaving JJ this awesome review. We know he enjoyed being a part of this exciting time. Please let us know if you need anything further. Best Regards, Flavio Galasso General Manager
"10th BMW, 5th from Germain" We have always had a positive experience at Germain. JJ and David Walker Hughes were a pleasure to deal with. Got lucky with an in-stock vehicle. Very good deal. Service department has also been first rate.
Business response:
Thank you for letting us know that our team continues to provide you with the quality service you deserve as a valued Germain BMW customer. We look forward to our continued relationship. Best Regards, Flavio Galasso General Manager
"SIMPLY BROUGHT MY CAR IN FOR GENERAL SERVICING" MOISES MARANTE WAS VERY PROFESSIOAL UNDER THE CIRCOMSTANCES, THERE HAD BEEN A MIXUP WITH MY SCHEDULING BUT HE WAS MORE THAT HAPPY TO ACCOMMODATE ME AND I DIDN'T HAVE TO WAIT FOR HOURS OR RESCHEDULE FOR ANOTHER DAY. THE GENTLEMAN WHO GREETED ME WHEN I ARRIVED WAS ALSO VERY PLEASANT AND PROFESSIOAL. GOOD JOB GUYS!!!
Business response:
We apologize for the mix-up and thank you for sharing our teams commitment to excellence and customer satisfaction. Best Regards, Flavio Galasso General Manager
"Our experience with Germain BMW was excellent. JJ was..." Our experience with Germain BMW was excellent. JJ was was so easy to work with and attentive. He listened to what we wanted and delivered. There was no pressure and any concerns we had he answered. Best car buying experience I have had in a long time. Thank you and we will definitely be repeat customers!
Business response:
Your complete satisfaction is our goal here at Germain BMW of Naples. Thank you for letting us know that JJ provided you with a quality experience. Enjoy the road in your new ride. Best Regards, Flavio Galasso General Manager
"An emergency tire fix was handled by Chuck and his team..." An emergency tire fix was handled by Chuck and his team with the skill and speed of a NASCAR pit crew. I highly recommend him!
Business response:
Thank you. Our team will be thrilled to know that they can give NASCAR some friendly competition. Best Regards, Flavio Galasso General Manage
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,842 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:30 a.m.