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11330 Tamiami Trl N, Naples, FL, 34110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"They exceeded out expectations for an organized transaction" JJ went out of his way to help us return a rental car and expedite the business part of the transaction. We were traveling in from Boca Grande, and JJ helped keep everything on task so that we could spend the minimum amount of time in the dealership. Covid 19 concerns.
Business response:
Thank you for letting us know that JJ provided a quality and efficient experience. Please let us know if you need anything further. Best Regards, Flavio Galasso General Manager
"Excellent service by friendly, knowledgeable professionals" I have been a customer of Germain BMW for a lot of years. The consistent high quality of of their service and repair give me confidence taking my car there.This excellent service is provided in a pleasant environment by friendly, helpful people. I'm fortunate that Moises Marante is my Service Adviser. He is helpful and polite, but most important, Moises understands the BMW vehicles and how to repair them.
Business response:
Thank you for leaving us this awesome review. Moises and our team are committed to continued education on the BMW brand which allows them to better serve our guests. Best Regards, Flavio Galasso General Manager
"Car buying made easy!!!!" I recently leased a 440i convertible from Alexandru Soare. It was the easiest transaction I have ever had. He was pleasant, polite and quick with quotes, replies, questions, etc .I bought this beautiful car on a Thursday and it was delivered to my home on Saturday. Talk about uncomplicated and fast, can't beat that!! Thanks Alex.
Business response:
We truly appreciate your business and thank you for taking the time to leave us this awesome review. Best Regards, Flavio Galasso General Manager
"New vehicle purchase" I recently bought a 2020 X3 BMW from Germain BMW. My salesperson Max Zuercher was absolutely fabulous. He was very warm and friendly and was not a high pressure sales person, as he has been in two previous transactions with me in 2006 (530i BMW) and 2017 (X3 BMW). He was very knowledgeable about the vehicle I was interested in buying and worked to get me the best deal. I had an excellent experience and I would highly recommend this dealership, and Max as a salesperson !!
Business response:
Thank you for sharing your quality experience with Max and our team. We look forward to our continued relationship. Best Regards, Flavio Galasso General Manager
"Satisfied Buyer" Peter Martin was most helpful in the purchase of my certified preowned 330i by giving me regular updates regarding price changes. He also sent the paper work over to me so my time spent at the dealership when I came in to pick the car up was kept to a minimum.
Business response:
Thank you for choosing Germain BMW of Naples for your recent automotive needs. We appreciate you allowing Peter the opportunity to earn your business. Best Regards, Flavio Galasso General Manager
"Chuck Griffith is the best! Professional, courteous,..." Chuck Griffith is the best! Professional, courteous, friendly and eager to give first class service every time!! Chuck makes getting service so easy. He goes out of his way to make it a great experience!!
Business response:
Thank you for your business and trust in Chuck to provide you the ultimate guest experience. Best Regards, Flavio Galasso General Manager
"Great service" George Donavan is always able to find a way to accomodate our service needs and giving great follow up. Great communicator...no surprises! I feel very comfortable recommending Germain BMW because of the consistency of their performance.
Business response:
Thank you for sharing such positive feedback. We are happy to know that George has earned your trust and you are comfortable recommending him. Best Regards, Flavio Galasso General Manager
"Excellent , professional service" For over three years We have had the pleasure of being assisted by a real professional, Rhoel Gray. He has often gone above our expectations in order to make our service experience go smoothly. During this time when we are all concerned about remaining healthy , he personally disinfected my loaner car. That’s truly a person simply doing what is good for another . We thank him and want others to know they will receive the best service from from Rhoel Gray.
Business response:
Your continued business is truly appreciated. We are thrilled to know Rhoel meets if not exceeds your expectations. Thank you for the kind referral. Best Regards, Flavio Galasso General Manager
"Back to BMW" I've been with BMW for about 15 years, however, the dealer from Orlando that leased me this car was terrible and soured me on BMW. Germain BMW restored my faith in BMW. I purchased my low mileage lease car through Germain, and John "JJ" Joseph was extremely helpful, friendly and adept at getting things done for me. I've been servicing my BMWs at Germain for years, Rhoel Gray has been my go to guy. 5-stars for both JJ and Rhoel.
Business response:
Thank you for taking the time to let us know that our team has restored your faith in the BMW brand. Here at Germain our team of professionals works hard daily to ensure a quality Germain experience to all our guests. Enjoy the road in your previously loved car. Best Regards, Flavio Galasso General Manager
BMW has a 4.8 star rating with 3,842 reviews.
BMW is closed now. It will open at 8:30 a.m.