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BMW
- Automotive
- Naples, FL
About this business
Location details
11330 Tamiami Trl N, Naples, FL, 34110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"JJ, you provided great customer service and were very..." JJ, you provided great customer service and were very helpful in making my experience a less stressful and facilitated ease with my purchase. Thank you!!
Business response:
JJ will be overjoyed to know you enjoyed working with him and are pleased with the level of service he provided. Please let us know if you need anything further. Best Regards, Flavio Galasso General Manager
"Always attentive. Always. Patient with my questions...." Always attentive. Always. Patient with my questions. Keeps me abreast to timing. So glad he’s my sales specialist. Thank you! I enjoy the waiting room and amenities.
Business response:
We appreciate your business and thank you for sharing your overall satisfaction with our team. Best Regards, Flavio Galasso General Manager
"The entire staff was friendly and accommodating. John..." The entire staff was friendly and accommodating. John Joseph was very helpful, working with me through the entire process until I was on the road with my new car.
Business response:
We thank you for your business and are thrilled JJ was able to assist in finding the perfect vehicle to meet your needs. Enjoy the road in your new ride. Best Regards, Flavio Galasso General Manager
"Great Experience" There is nothing I dread more than getting haggle by car sales persons, so on my last visit to the Germain BMW I was hesitant to even make eye contact with the JJ (John Joseph). but what a surprise he was amazing, he listen to what I was looking for, my questions without even pushing a sale. Once I saw the car he recommend based on my comments he was so knowledgeable about the car and all of its features. On previous experiences at other dealerships this has never been the case, usually they are just guess... read more
Business response:
Here at Germain BMW of Naples, our team works hard to ensure our guest's complete satisfaction. They listen closely so they can match you with the appropriate vehicle based on your needs and their knowledge of the vehicles. Enjoy the road in your previously loved car. Best Regards, Flavio Galasso General Manager
"I have dealt with Chuck Griffith for 2 years since I have..." I have dealt with Chuck Griffith for 2 years since I have brought my BMW. Chuck has provided me with caring, and professional service and looks out for my interests
Business response:
Thank you for taking the time to leave Chuck this wonderful review. We are happy to know that he continually provides you with the 5-star experience you deserve as a Germain BMW owner. Best Regards, Flavio Galasso General Manager
"Chick has been my service advisor for a number of years...." Chick has been my service advisor for a number of years. His approach to customers in the form of communication skills, honesty, and responsiveness is excellent. I continue to recommend Chuck to others. He is a tremendous representative of GermaonnBMW! Bob Updaw
Business response:
Bob, thank you for leaving Chuck this wonderful feedback. We know he enjoys working with you and keeping you and your vehicle safely traveling down the road. Best Regards, Flavio Galasso General Manager
"Excellent Same Day Service" When a warning light flashed on while driving, I contacted Adrian Pena in Customer Service, who suggested I bring the car in right away. When I arrived, Adrian had already arranged for their free shuttle service to take me home, as well as pick me up once the necessary repairs were completed. Service at Germain BMW is always outstanding, and Adrian is a pleasure to work with.
Business response:
We thank you for the opportunity to serve you. Adrian and our team work hard to ensure our guest's complete satisfaction. Best Regards, Flavio Galasso General Manager
"Like dealing with a friend " Having been to a number of BMW dealerships over the years and in numerous city’s I must say they should make this one the model the rest of them should follow. Naturally the vehicle I wanted to test drive was displayed on the showroom floor. But in a matter of minutes the car was out front ready to test drive. What a pleasant experience.
Business response:
We are happy to know that our team delivered a quality Germain experience. Please let us know if you need anything further. Best Regards, Flavio Galasso General Manager
"Was very pleased with the service we received and found..." Was very pleased with the service we received and found George Donovan to be very personable and kept us informed about the status of our vehicle.
Business response:
We thank you for your business and for taking the time to leave George this awesome review. We are fortunate to have George on our team taking great care of our guests. Best Regards, Flavio Galasso General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,842 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:30 a.m.