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BMW
- Automotive
- Naples, FL
About this business
Location details
11330 Tamiami Trl N, Naples, FL, 34110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"Great working with JJ!" Purchased a pre-owned BMW and worked with J J. Very thorough and easy to work with. No high pressure sales. Enjoyed the buying experience!
Business response:
Thank you for letting us know that you enjoyed working with JJ and the level of service he provides. Here at Germain BMW we offer quality no-pressure experiences. Exactly what our guests deserve. Best Regards, Flavio Galasso General Manager
"Excellent service experience with Cory Hespeler. " I arrived with a serious service need on a Friday morning. Although I had no appointment Corey Hespeler got my BMW looked over/diagnosis and corrected my problem in less than 2 hours. He was excellent in representing the best of Germain BMW of Naples. Thank you Corey!
Business response:
We thank you for taking the time to highlight Corey's commitment to ensuring our guest's complete satisfaction. Our team is overjoyed to know that he was able to assist and get you quickly back on the road. Best Regards, Flavio Galasso General Manager
"Great service in a clean, well run dealership. Ask for..." Great service in a clean, well run dealership. Ask for George Donovan to be your service manager. The dealership is also a fine place to purchase a car. Ask for Max
Business response:
Thank you! We are excited to know that you enjoy working with both our sales and services teams. Please let us know if you need anything. Best Regards, Flavio Galasso General Manager
"Excellent service experience with Chuck Griffith" Several years ago I called Germain BMW for service because I was not satisfied with my previous maintenance experience with another Florida BMW dealer's service department. I feel very fortunate that I reached Chuck Griffith at Germain and I have trusted them with my service needs ever since. I can always rely on the service advice I receive from Chuck. He makes it very easy for me to sort out what work needs to be accomplished and the urgency or non-urgency of that work. Co... read more
Business response:
Thank you for letting us know that Chuck has taken excellent care of you. We appreciate your business and look forward to continuing to provide you with the quality service you deserve. See you next time. Best Regards, Flavio Galasso General Manager
"Rhoul Gray is a wonderful service representative he..." Rhoul Gray is a wonderful service representative he always takes care of my vehicle as if it was his own. He has been my service representative for several years. Diane Trask
Business response:
Your continued business and kind words are very much appreciated. We know Rhoul enjoys assisting you and keeping you and your vehicle safely on the road. Best Regards, Flavio Galasso General Manager
"Moises Marante is my adviser. He is professional,..." Moises Marante is my adviser. He is professional, attentive to details and a good communicator. They figure out what was wrong with my BMW X1 and accommodated all my needs. Moises knows I know nothing about cars but I feel confident he is trustworthy and my warranty covered all repairs.
Business response:
Your trust and faith in Moises are truly appreciated as is your business. Best Regards, Flavio Galasso General Manager
"Charles Griffith is my advisor and he is and always has..." Charles Griffith is my advisor and he is and always has been extremely helpful. He makes you feel like family and always has your car ready on time
Business response:
Your satisfaction is our goal. Thank you for letting us know that Charles continually provides you with the quality Germain BMW experience you deserve. Best Regards, Flavio Galasso General Manager
"Great Attention to Customer in Service Department" Chuck is the best with his customers. Always willing to please and help out. Chuck is always great with follow-up to make sure your vehicle was fixed properly.
Business response:
Thank you for your kind words and business. Chuck and our team work hard to ensure our guest's complete satisfaction, thank you for taking the time to highlight Chuck and the level of service he provides. Best Regards, Flavio Galasso General Manager
"Adrian Pena is always consistently outstanding in his..." Adrian Pena is always consistently outstanding in his immediate response and personable approach to solving major or minor issues with my BMW. His service keeps me coming back to BMW.
Business response:
Adrian is truly an asset to our team here at BMW of Naples as he continually provides our guests with the quality service they deserve as a BMW owner. Best Regards, Flavio Galasso General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,842 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:30 a.m.