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BMW
- Automotive
- Naples, FL
About this business
Location details
11330 Tamiami Trl N, Naples, FL, 34110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"John JJ Joseph made everything possible for me to get the..." John JJ Joseph made everything possible for me to get the best deal. He has been reachable after the sale willing to help more. I waited longer for the financial part. The buying process lasted longer then I expected.
Business response:
We thank you for your business and apologize for your wait. Best Regards, Flavio Galasso General Manager
"Moises Marante did an outstanding job coordinating the..." Moises Marante did an outstanding job coordinating the service for our two BMW’s. He kept us updated regarding the status of our vehicles and explained all aspects of the repair. Moises was very professional and courteous and made us feel confident that all of the details regarding our car service would be handled. Thank you
Business response:
Your complete satisfaction is our goal. Thank you for sharing your visit and experience with Moises. Best Regards, Flavio Galasso General Manager
"Surprisingly Good Experience" Very happy with the purchase of used car from Germaine. John Joseph was easy to work with and very professional and knowledgeable. When my engine light went on a few days after purchase JJ was right on it and Germaine took care of it right away even though it was a no warranty purchase..
Business response:
Our team is thrilled to know that JJ took great care of you before, during, and after the sale. Enjoy the road in your previously loved car. Best Regards, Flavio Galasso General Manager
"Adrian was very responsive, took the time to speak with..." Adrian was very responsive, took the time to speak with my insurance agent and ordered parts in a timely manner. He went above and beyond what I expected. He was friendly, professional and courteous as well. I only wish he worked at my dealer in Chicago!
Business response:
Thank you for letting us know about your experience with Adrian. We are quite fortunate to have him on our team taking excellent care of our valued customers. Best Regards, Flavio Galasso General Manager
"John Joseph was very good to deal with. He was..." John Joseph was very good to deal with. He was knowledgeable and did not pressure us to buy the vehicle. He was straightforward. He also knew the product very well. He went out of his way to help.
Business response:
We appreciate your business and thank you for taking the time to share JJ's dedication to customer satisfaction. Best Regards, Flavio Galasso General Manager
"Great services from Charles Griffith" Called Chuck for an appointment to service the new car. He was very easy to work with as he asked; "When would like to come?". At my request, he made me the last appointment of the day, which I later found out was a little later than usual. He never said a thing just accommodated my request. Now that is SERVICE!!! It's a pleasure dealing with the Charles Griffith's of the world!!! Thank you Chuck. MM
Business response:
Here at Germain BMW of Naples, we work hard to accommodate our guests. Thank you for highlighting Chuck's commitment to customer satisfaction. Best Regards, Flavio Galasso General Manager
"Very good , quick service. Follow up is informative...." Very good , quick service. Follow up is informative. Cars returned as soon as possible and we were contacted as soon as vehicles were complete. Many Thanks!
Business response:
Your satisfaction is our ultimate goal. Thank you for taking the time to share your experience. Best Regards, Flavio Galasso General Manager
"Service" Jeremy Bongle always does a good job. The loaner makes the experience much more convenient. It is sometimes difficult to get through on the phone.
Business response:
We appreciate your business and feedback. We apologize for any inconvenience in trying to reach us by phone. Best Regards, Flavio Galasso General Manager
"Excellent service " I took my car in, in December and at first it was difficult to determine the problem. When my engine light came on again, I made an appointment and went back. This time they kept my car several days, a part was ordered and installed and the problem has been solved. I very much appreciated having drivers who took me home and picked me up again. They were very courteous and professional. I would not hesitate to recommend Rhoel.
Business response:
Thank you for leaving us this kind review as well as your business. We are happy to know that Rhoel has provided you with quality service and you would not hesitate to recommend him. Best Regards, Flavio Galasso General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,842 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:30 a.m.