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BMW
- Automotive
- Naples, FL
About this business
Location details
11330 Tamiami Trl N, Naples, FL, 34110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"Adrian Pena was a great help on a holiday road trip when..." Adrian Pena was a great help on a holiday road trip when three fault lights came on after a fuel stop Adrian got us into service and back on the road in a coupe of hours
Business response:
We thank you for taking the time to let us know that Adrian provided you with the quality service experience you deserve. Best Regards, Flavio Galasso General Manager
"Pleasant Experience" It was a pleasant experience at Germain BMW. Alex Pope was attentive and knowledgeable. He worked to get Mechanics the deal I was looking for and helped facilitate the process once the deal was struck.
Business response:
Thank you for taking the time to leave us this great review. We are happy to know you were pleased with the deal you received. Best Regards, Flavio Galasso General Manager
"Outstanding sales associate " John JJ Joseph was a knowledgeable and professional salesperson. I would recommend him without reservation. Unfortunately the overall experience was marred by the finance dept presenting an incorrect contract. On a positive note, the issue was easily resolved.
Business response:
We thank you for your business and apologize for the error which occurred. Your patience and understanding are truly appreciated. Best Regards, Flavio Galasso General Manager
"Another Good Experience" I just completed my second purchase in three years from Germain BMW. My sales person, Daron Lynn, was awesome. He was very tolerant and not at all pushy when I was trying to make a final decision!
Business response:
Thank you for taking the time to share Daron's dedication to providing our guests with the ultimate car buying experience. Enjoy the road in your new BMW. Best Regards, Flavio Galasso General Manager
"Dave Brown, our Client Advisor, was fantastic. He was low..." Dave Brown, our Client Advisor, was fantastic. He was low key - absolutely no pressure. He has complete knowledge of the car. He is highly recommended.
Business response:
Your business and kind recommendation of Dave are truly appreciated. Best Regards, Flavio Galasso General Manager
"Terrific experience with Peter Martin and Rhoel Gray." Peter Martin is our sales executive. He has been terrific throughout the experience. There was a small crack in the tail light of our vehicle that we did not detect. Peter referred us to Rhoel Gray who met with us promptly, addressed our need for replacement of the cracked tail light, ordered the part and called us straight away to schedule the repair for the very next day. He was courteous and very professional. Peter and Rhoel are great credits to the dealership for s... read more
Business response:
Thank you for choosing Germain BMW of Naples for your automotive needs. We are fortunate to have both Peter and Rhoel as members of our team. They work hard to ensure our guest's complete satisfaction. Best Regards, Flavio Galasso General Manager
"Great service department!" I moved to Florida with my 2 BMWs 4 years ago. My neighbor recommended Germain BMW of Naples for my car service. I followed his advice and George Donovan was my first Service Adviser. Now he is the only one that I trust with my BMWs. George has always treated me very professionally, efficiently and very honestly. My cars are always done right and on time. Thanks to Germain BMW and to George Donovan for taking care of me for last 4 years. Respectfully, Ilya Tulchinsky
Business response:
Thank you for your business and for allowing George the opportunity to provide you with the quality service you deserve as a BMW owner. Best Regards, Flavio Galasso General Manager
"Saw George Donovan. He always gives me great service. He..." Saw George Donovan. He always gives me great service. He stays on top of the job and explains things very well. I have confidence in him.
Business response:
Thank you for trusting George and our team with the service of your vehicle. Please let us know if you need anything further. Best Regards, Flavio Galasso General Manager
"Perfect as always" I’d like thank the Germain BMW Service Department and especially George Donavan. All the people I meet are so nice, professional and well versed in their profession. Each time I drop off my car I have the utmost confidence the job will be done right the first time.
Business response:
Thank you for sharing your confidence and trust in George and our team. Best Regards, Flavio Galasso General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,842 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:30 a.m.