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BMW
- Automotive
- Naples, FL
About this business
Location details
11330 Tamiami Trl N, Naples, FL, 34110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"One of the best dealership, I have ever dealt with. Joe is G" One of the best dealership I ever dealt with. Joe is wonderful and great helping. The entire crew was nice and helping. Thank you all.
Business response:
We are thrilled to know you enjoyed working with Joe and our team. Please let us know if you need anything else. Best Regards, Flavio Galasso General Manager
"Every time I need any car repairs or simply have..." Every time I need any car repairs or simply have questions, I receive excellent service & care at Germain BMW in Naples. My service advisor, George Donovan goes above and beyond to give the best service with clear explanations and options. He is professional, kind, knowledgeable and has a great sense of humor. When you drive up there is someone immediately there to greet & check you in. you and the ladies at the reception desk are always lovely and kind. 5 star service al... read more
Business response:
Thank you for sharing your overall quality experience with George and our team. We are thrilled to know that everyone goes above and beyond to assist you. See you next time. Best Regards, Flavio Galasso General Manager
"George Donovan was friendly and helpful. He went out of..." George Donovan was friendly and helpful. He went out of his way to accommodate me by delivering a loaner car because I am a teacher and couldn’t leave school.
Business response:
Our team is always here to assist. Thank you for choosing Germain BMW of Naples for your automotive needs. Best Regards, Flavio Galasso General Manager
"Personalized Care" Great service, hospitality, and professional care. Jeremy Bongle is my service manager. He is outstanding. My car was brought in needing a new battery. He immediately had a tech begin servicing my car. When it was realized my car needed to be reprogrammed with the new battery installed ,Jeremy immediately arranged for me to have a loaner car. The programming can take hours. Jeremy promptly called me the next morning letting me know my car was ready for pickup.
Business response:
Your business is truly appreciated. We are thrilled to know you enjoy working with Jeremy and that he took excellent care of you. Best Regards, Flavio Galasso General Manager
"Adrian Pena, Thank you." Adrian Pena once again as giving me the very best service I can ever dream of. Adrain Pena went out of his way to help me. My warranty had just expired and my car needed over $1300 In repairs. Adrian was able to handle it like a boss and got upper management involved to see what they can do for me. Sure enough he surpassed my exemptions. Lets just say I got a great discount. Awesome job Adrain, keep doing what you do. BMW should be proud to have someone like you working for them. Thank you.
Business response:
Thank you for your business and for leaving Adrian this awesome review. We are thrilled to know he exceeded your expectations. Best Regards, Flavio Galasso General Manager
"Great service" They got me in right way. Quick repair and back on the road . Very friendly and professional. On my 3rd BMW from Germain. Wouldn’t go anywhere else.
Business response:
Your complete satisfaction is our goal. Thank you for letting us know that your visit was the quality efficient visit you deserve. Best Regards, Flavio Galasso General manager
"Long time client" I am on my 3rd BMW being taken care of by Rhoel, he is in top of it and gets my car back to me in a timely manner. When friends purchase a BMW I recommend him to be their service advisor.
Business response:
Your overall satisfaction is our goal. We thank you for sharing this positive feedback about Rhoel as well as your continued business. Knowing Rhoel has earned your trust where you are comfortable recommending him, means so much. See you next time. Best Regards, Flavio Galasso General Manager
"HeadRest Replacement " Rhoel Gray was fantastic from my first visit with headrest issue to the installation of a new one. He good to his word from notifying BMW of America of the issue, ordering a replacement, keeping me updated, and scheduling a service appointment for the installation. From start to finish he was super!! Thank you Rhoel.
Business response:
Our goal is to provide you with the ultimate guest experience. Thank you for letting us know that Rhoel took excellent care of you from beginning to end. Best Regards, Flavio Galasso General Manager
"Patrick Dodard is the Best!" I have never bothered to write an online review before, but Patrick’s service, preparation and attention to detail was outstanding. Icing on the cake is his upbeat attitude and sense of humor.
Business response:
Thank you for taking the time to leave Patrick this wonderful feedback of your overall satisfaction. Your business and kind words are very much appreciated. Best Regards, Flavio Galasso General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,842 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.