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BMW
- Automotive
- Naples, FL
About this business
Location details
11330 Tamiami Trl N, Naples, FL, 34110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"Best BMW Service Advisor" George Donovan is a very experienced and professional Service Advisor. He greets you by name, remembers your car, answers all questions, translates your repair problem descriptions, then calls you with the estimate for work that needs to be done. George facilitates the whole service experience, keeps you advised of the entire repair process, and calls you when your car is ready to pick up. Best BMW Service Advisor I have worked with since 2007, when I first purchased a BMW.
Business response:
Thank you for the awesome review of the level of service you receive from George. We will be sure to share with him your kind words. Best Regards, Flavio Galasso General Manager
"The Best Service Ever!!" I live in Miami and my car had issues in Naples . George Donavan took complete control and assured me I was in good hands. He had my car up and running in a few hours. He sent a driver to pick me and my wife up When the car was ready. When I am ready for my next car George Donavan eon my business. I will drive from Miami to Naples just to work with the Germain team!
Business response:
Thank you for letting us know that George provided you with a quality Germain experience. We look forward to building a long and lasting relationship. Best Regards, Flavio Galasso General Manager
"Great Service" George is a great service advisor. Each time I arrive, he greets me by name and knows what I am in for. He will call and give me updates on a timely basis. He explains the services preformed in detail. I would recommend George to anyone wanting service at Germain BMW.
Business response:
Your kind words and recommendation of George are truly appreciated. We look forward to continuing to provide you with a quality Germain experience. Best Regards, Flavio Galasso General Manager
"Very nice. The way buying should be. " My wife and i bought a preowned 128i almost sight unseen. Very nervous but all of our worries evaporated when we met "JJ" John Johnson. My son and travelled from Savannah to Naples for our purchase. When we arrived, the car was impenetrable. Sitting at the front door waiting for us. Couldn't have been a better experience.
Business response:
We thank you for your business and kind 5-star rating. Best Regards, Flavio Galasso General Manager
"Wonderful experience " In March 2019 I leased my 2nd BMW. First time at Germain BMW of Naples. David Brown my sales rep was very professional, and helpful at every step. Answered all my questions, and helped me get a car I was interested in. I would recommend David and Germain BMW to everyone. George Donovan is a service person I always ask for ( with me previous car, and a new one). Always provides me with great customer service. Great experience and great place to shop for and service your car
Business response:
We truly appreciate your continued sales and service business. Our team is dedicated to ensuring your complete satisfaction at every touchpoint. Best Regards, Flavio Galasso General Manager
"New bmw" Great guy.....did a wonderful job. Came thru with a price we couldn’t refuse Answered all the questions we had about X3 Would buy again from him
Business response:
Thank you for choosing Germain BMW for your automotive needs. We know you will enjoy the ownership of your new X3. Best Regards, Flavio Galasso General Manager
"Professional, class act!" My experience with Germain has always been superb! They always stay true to their promises and always go out of their way to make sure that I am pleased. They take great care of their customers., I live in Cape Coral and purchased my car at Germain and service it there as well because they are truly the 5 star!
Business response:
Thank you for the kind 5-star rating and feedback about your experiences with our service department. We appreciate your business and look forward to our continued relationship. Best Regards, Flavio Galasso General Manager
"Engine service light " I called Rhoel Gray, the service adviser at Germain in Naples that has been overseeing service and repair of my BMW for some time now. He invited me to drop off my car the same afternoon and have a loaner car ready. One day later the car was ready. I work full time in Naples, having this prompt service is very important to me.
Business response:
We appreciate your business and the positive feedback about your visits with Rhoel. We look forward to continuing to provide you with the quality service you deserve as a Germain customer. Best Regards, Flavio Galasso General Manager
"Moises Marante" Simply the "best of the best". He takes the time to listen &formulate a plan of action that solves the mystery that is both efficient and economically feasible for the client.
Business response:
We are thrilled to know that you enjoy working with Moises and are pleased with the level of service he delivers. Best Regards, Flavio Galasso General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,842 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:30 a.m.