This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Naples, FL
About this business
Location details
11330 Tamiami Trl N, Naples, FL, 34110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"Went for an oil change" Moises has been my service advisor for several years now. He always has a good answer to all my questions and have full confidence that he really tries and cares. I appreciate his customer care. Thanks Moises
Business response:
Thank you for sharing Moises dedication to our guest's satisfaction. Our team is committed to making sure you and your vehicle are safely on the road. Best Regards, Flavio Galasso General Manager
"Excellent service " Adrian followed through on recalls for my car. Confident in his ability to keep me up to date on recalls and repairs needed on my car
Business response:
We thank you for your business and positive feedback. See you next visit. Best Regards, Flavio Galasso General Manager
"Excellent and Thorough" I switched years ago from purchasing Mercedes as this dealership had a reputation of paying superior attention to their clients. I have never regretted moving across town. It’s their paying attention to the little things that make it work. I am also super satisfied with my service advisor, Moises Marante as he is a true customer-focused professional.
Business response:
We are honored that you elected to switch brands and allow our team the opportunity to provide you with the superior service you deserve. We all look forward to exceeding your expectations going forward. Best Regards, Flavio Galasso General Manager
"Great" Rhoal is alway helpful. Makes sure I have a car while mine is being worked on. Alway courteous and again very helpful. My car always looks great when I get it back
Business response:
Your business and kind words of your experience with Rhoel are truly appreciated. Rhoel is committed to making sure our guests have a quality service experience. Best Regards, Flavio Galasso General Manager
"Germain BMW & Adrian Pena = A+" We were lucky enough to have dealt with service advisor Adrian Pena upon encountering some issues with our vehicle. Adrian was thorough, professional, and simply outstanding in every aspect of our contact with him. Thank you very much for all that you do !
Business response:
We understand that having car issues can be troublesome, this is why our team is dedicated to providing an outstanding experience to help ease concerns. Thank you for sharing your positive feedback. Best Regards, Flavio Galasso General Manager
"Happy customer and BMW fan!" I was fortunate enough to have Max Zuercher help me upgrade my 2014 BMW X1 to a 2018 BMW X1. He made the experience enjoyable and answered all my questions. He is extremely knowledgeable and I truly appreciate the time he took to help me. I would always recommend anyone to work with Max! Thank you always to him and to Germain BMW for wonderful customer service.
Business response:
We appreciate you sharing your positive experience with Max and the kind recommendation. We know you will enjoy your new BMW X1 and look forward to our continued relationship. Best Regards, Flavio Galasso General Manager
"Alex Soare was great. " My sales contact, Alex, was excellent. The finance guy was ok. The sales genius concept is great and essential because these new cars have so many options and features.
Business response:
We appreciate you providing us this kind feedback about your experience. It is wonderful to know our guests appreciate our sales genius concept. We do all we can to provide you with a positive ownership experience. Best Regards, Flavio Galasso General Manager
"My seventh BMW IS THE BEST" I told Max Zurcher what I wanted and what I could pay. He found a perfect car. Thanks Max for making the experience painless and affordable.
Business response:
Our team is thrilled to know that you enjoyed working with Max and our team. Please let us know if you need anything further. Best Regards, Flavio Galasso General Manager
"Adrian Pena" Adrian did a great job checking me in and followed up quickly to let me know what needed done to fix my car. The repair was done in a timely manner and the car was cleaned and ready when I picked it up.
Business response:
We appreciate you choosing Germain BMW for your automotive needs. See you next visit. Best Regards, Flavio Galasso General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,842 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.