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BMW
- Automotive
- Naples, FL
About this business
Location details
11330 Tamiami Trl N, Naples, FL, 34110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"Me Adrián Pena" Dropped my BMW off for routine service check. Very courteous, knowledgeable, professional Service Advisor. Would recommend this dealership and employee to friends. Returned my car beautifully cleaned inside and out.
Business response:
Thank you for letting us know that Adrian provided you with the quality service experience you deserve as a Germain BMW customer. We truly appreciate your kind recommendation. Best Regards, Flavio Galasso General Manager
"Quality Repairs" 2006 BMW X3 3.0 Manual "M" George Donovan is a very Professional Service Advisor that delivers great customer service. Carmine Vessilla is a "World Class" BMW Mechanic that works on my X3 as if it was his own car. I highly recommend this repair team to anyone. Thomas Patrick
Business response:
Thank you for your business and kind recommendation. See you next time. Best Regards, Flavio Galasso General Manager
"Alex Soare" Alex was friendly, honest, service driven, did more than expected. Alex showed us exactly what we wanted to see and listened to us. I highly recommend Alex.
Business response:
We thank you for the positive feedback. If there is anything further we may do for you, please let us know. Best Regards, Flavio Galasso General Manager
"Excellent" Adrian Pena is always very accommodating and is readily available to answer all of my questions. I would recommend Adrian and Germain BMW of Naples.
Business response:
Thank you for sharing your complete satisfaction with Adrian. If you need anything please let us know. Best Regards, Flavio Galasso General Manager
"Mark is awesome" Have been looking to buy a new car for a few weeks now, but didn’t see what i wanted anywhere. Went to Germain BMW to look around when I met Mark. Great down to Earth guy who helped me find the car I was searching for. Did a lot to make sure I was happy. Definitely recommend going here - 5 stars.
Business response:
Your business and kind recommendation of Mark are greatly appreciated. Best Regards, Flavio Galasso General Manager
"Alex Soare - excellent!" My husband and I had been looking for s used convertible last winter. We visited many dealerships and test drove quite a few cars. Then we went to Germaine BMW. Alex came right up to us in a non-used-car/salesman manner. He was interested in hearing what we wanted and was not at all pushy. He showed us several options. Throughout the process, he was calm, professional, polite, friendly, and knowledgeable. Best of all, he got us a great deal!! We highly recommend Alex Soare!
Business response:
Thank you for letting us know what a positive car buying experience Alex provided. We appreciate your business and hope to work with you again. Best Regards, Flavio Galasso General Manager
"Great experience over and over" John has been selling us cars for years. Would go back to him every time we wanted something new. He is fair on getting you what you want and will make sure you have everything you need. Complaint: Why does this star rating only stop at 5 stars; this guy deserves at least 8!!
Business response:
Thank you for letting us know how John continues to meet your expectations. We agree the star ratings should go higher. Best Regards, Flavio Galasso General Manager
"GREAT SERVICE !!!" HONESTY..INTEGRITY..RESPECT..EXCEPTIONAL CUSTOMER SERVICE... are words that come to mind and best describe my experience with Germain BMW of Naples. I want to thank Frank Angelillo for his quality of service, his honesty, and his dedication. His communication was great he answered all of my questions while leasing my second new car with Germian. Frank was very accommodating ( he delivered my car from Naples to Miami). I'm very happy with my new car and it's all thanks to Frank.
Business response:
We appreciate you leaving this awesome review for Frank. Our team truly values your continued business and we look forward to our continued relationship. Best Regards, Flavio Galasso General Manager
"Excellent experience with John Casco!" I cannot say enough good things about John Casco! He is extremely knowledgeable, professional, and an absolute pleasure to work with. He takes the time to get to know you personally and help to put you in the best car for you, not just any car. John takes the time to go the extra mile no matter what. I constantly refer John Casco to everyone I know. I promise you will never be disappointed when working with him.
Business response:
Thank you for your business and kind words regarding John. If there is something we could have done differently to make your overall experience a 5-star visit we would appreciate the feedback. Please reach out to our Customer Relations Manager Melody at melody@germaincars.com. Best Regards, Flavio Galasso General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,842 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.