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BMW
- Automotive
- Naples, FL
About this business
Location details
11330 Tamiami Trl N, Naples, FL, 34110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"Adrian Pena.....Exceptional Service!" Adrian Pena, the Service Manager goes beyond the call of duty in remedying any issues regarding car performance. He is personable, professional and knowledgeable. It's always very comforting knowing Adrian is taking care of all of my BMW needs.
Business response:
We value your business and thank you for recognizing Adrian's dedication to customer satisfaction. Your trust in Adrian and are dealership are very much appreciated. Best Regards, Flavio Galasso General Manager
"Excellent all around experience " I am extremely pleased with my experience with Mark DeStefano as he assisted me to purchase my X3. Mark was extremely knowledgeable and was able to put me in the exact vehicle I wanted in the price point I was looking to keep in. I have already recommended Mark and Germain BMW to the fridnss and family that are currently looking to purchase their next vehicle. Best dealership and service in town!
Business response:
We thank you for your business and kind recommendation. We assure you any referral will receive the same level of service. Best Regards, Flavio Galasso General Manager
"A good buying experience" John Casco is an outstanding customer service representative. Patient with us in our trying to define our desires and helped to focus on what we were considering. We drove a couple of cars before we found the ONE for us. The large inventory gave us a broad group from which to select. John sorted through that inventory on his terminal showing us various cars and their options. We are very satisfied customers.
Business response:
Thank you for sharing your complete satisfaction with John and our team. Enjoy the road in your new car. Best Regards, Flavio Galasso General Manager
"Fair, good to deal with." I bought a BMW 528i sight unseen, and the car is exactly as described. Could not be more pleased. Bruce was honest in the negotiations, and attentive to the details once the car was purchased.
Business response:
Your complete satisfaction is our #1 goal. Our team understands how concerning it is to purchase a vehicle sight unseen and that is why they commit to providing you all the honest information about the vehicle that they can. We want this experience to be positive and we hope to build lasting relationships. Best Regards, Flavio Galasso General Manager
" Quality service " Thank you Chuck Griffiths for continuing your great professional service over the past eight years with my BMW Z4. You have been top notch with your knowledgeable service. It's comforting, sincerely, D. Keller
Business response:
Thank you for taking the time to leave us this positive feedback about your encounters with Chuck. We are happy to know he continually provides you with the quality service you deserve. Best Regards, Flavio Galasso General Manager
"Best of the best" I’ve been a client of Germain BMW’s service department for approximately 20 years and they truly set the bar for exceptional service. I specifically go with BMW’s knowing that I can have my car serviced here. Thanks to Bill and his team.
Business response:
Your continued business and loyalty to our dealership has not gone unnoticed. We appreciate you letting us know about the trust you have in Bill and his team. Best Regards, Flavio Galasso General Manager
"Great Service & Very Nice Guy!" Ron took the time to listen to my warranty issue without giving me any attitude as I had experienced with others at the dealership. He is super polite and respectful and made me feel as if he really was trying to help solve my problem. Whether he can help remains to be seen but regardless, he was a pleasure to deal with and he took the time to listen and make a few calls, he is exactly the kind of quality person I would want to hire at my own company. Ron, thank you for being so NICE!
Business response:
Thank you for letting us know about your experience with Ron. It is disappointing to know our team didn't provide you the quality service you deserve prior to meeting with Ron. We appreciate your business and hope that Ron is able to provide the assistance you require. Best Regards, Flavio Galasso General Manager
"Buying our new X3" In buying our recent BMW X3, we had an excellent experience working with Client Representative Frank Angelillo. Although we had several months remaining on our three-year lease, my wife wanted to see if she could move to the new car. When we decided to visit BMW, we expected to review the new model and determine a future time when we could lease the new car. Instead, we were surprised. Although we arrived early for our appointment, Frank was waiting at the front door to greet us. He had already reviewed o... read more
Business response:
We are thrilled to know that Frank was able to assist you in finding the perfect car as well as the perfect deal. Congratulations on your new X3 and we all truly value your continued business and loyalty to BMW and Germain. Best Regards, Flavio Galasso General Manager
"Excellent after sales service" Bought my car three years ago and still experiencing excellent service. Nothing is too much trouble for Chuck, my service manager. I have found them to be more than fair on service charges and extremely efficient. Overall, difficult to beat their service.
Business response:
We thank you for your continued business and trust you have in Chuck and our service team. Best Regards, Flavio Galasso General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,842 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.