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BMW
- Automotive
- Akron, OH
About this business
Location details
469 W Cedar St, Akron, OH, 44307, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"I purchased my 330I from Michelle and it was by far the..." I purchased my 330I from Michelle and it was by far the best experience I have had buying a vehicle. I left the dealership feeling like I have known her for years and her personality is infectious. In finance I had the pleasure of working with Betty who explained all of my warranty options and which ones worked best for me and my driving habits.
"Great experience. Bought used vehicle from out of state...." Great experience. Bought used vehicle from out of state. Michelle made it easy and quick. 100% satisfied. Went out of their way to address our needs.
"GREAT DEAL GREAT STORE" I have been shopping for an x7 for a couple of months. This dealer when contacted on line, but me a great deal. And the deal was put together on line. And the car was waiting for me when I arrived. They treated me like a king and the process was so easy ...it was like walking in the front door and 60 minutes later driving away....all done...all easy. VERY pleased...Highly recommend Mario !!!
"Perfect dealer!" I worked with Justin and Skylar and drove in from upstate NY. They were honest and upfront about the entire process. The car was just as advertised. After the purchase Skylar took the time to show me every button and function available in the car. I have already recommended their dealership to my friends.
Business response:
Leon, thank you for trusting us and driving far away from home. We work with many out of state/country clients. We appreciate your business and the referrals. Enjoy!!
"Good service start to finish" Texted low coolant issue, while returning from Hilton Head. Reply was received they would be happy to assist, as soon as I arrived the next day. Within one hour I was back on the road and the brief stay was pleasant in reception area with an offer coffee. Well done. Thanks
"Service Good, Rebate offer difficult..." My service was good. However, I immediately submitted receipts for a rebate offer, followed up several times where they answered quickly, saying my rebate will be mailed soon, but it never came. Now, they say the rebate offer is expired. They were very helpful in finally getting this resolved
Business response:
Greg, first, thank you for letting us know what happened. I would like to get some further information so I can look into this and make things right. Please email me skylar@jayauto.com so we can exchange numbers and talk. I'm very sorry for your frustration.
"An Exceptional Buying Experience" This was the first BMW I ever purchased and it was my first experience with this dealership. The entire buying experience was seamless. I was very impressed with my salesperson, Eric Eisenhart, and with everyone at the dealership. They were all courteous, knowledgeable, and professional. Eric Eisenhart has over 40 years experience here. He is one of the most knowledgeable persons I have ever met. Because I never owned or even drove a BMW before, he took a significant amount of time to thoro... read more
Business response:
Harold, we appreciate so much for you to take time out of your busy schedule to write this. That means a lot, especially coming from you. We hope to continue to give you an exceptional experience. and I will be sure to let Eric and his assistant Louisa know. Congratulations on your FIRST BMW!!!!
"overall very knowledgable" great to work with people who understand the new technology in cars and can explain the bewildering variety of options to make sure I got what I wanted
Business response:
That is very important to have a knowledgeable staff- these cars have a lot of technology and once you learn it makes life easier but if you don't it can be intimidating. We are here to help as much as you need to learn. Thank you for the review!
"A great buying experience! " This is my second time purchasing a car from this dealership and it was amazing. As a consumer one of the hardest things to do is find a business that can consistently provide amazing service and somehow that's exactly what I've experienced with this company. Everyone (...and I mean everyone) is SO WELCOMING AND COURTEOUS. Both times that I've purchased from them I've driven nearly 2 hrs to do so and both time my expectations were exceeded. They have to have one of the best HR teams around becau... read more
Business response:
Harold, this is beautiful to hear. First I want to thank you so much for taking the time to write such a detailed review of your experiences. We work really hard behind the scenes to mesh as a team and discuss and implement ways to wow our customers. Thank you for your business, as if it weren't' for you we wouldn't be here. Please continue to give us your feedback! Happy New Year!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 1,172 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.