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BMW
- Automotive
- Akron, OH
About this business
Location details
469 W Cedar St, Akron, OH, 44307, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Outstanding Service Department" We've had our BMW's serviced here regularly since 2009. In that time, we've dealt mostly with Josh and Brandon as our service advisors. They both have given us great customer service over the years as well as ensuring any service and/or repairs done to our cars were executed perfectly. We appreciate their attention to detail. About two weeks ago our 2016 X4 experienced a severe and complicated problem which rendered the car inoperable. No worries, as Brandon took exceptional care of us, makin... read more
Business response:
It’s such a breath of fresh air to have kind people take care of you during a frustrating time. Both Josh and Brandon have been with us a long time and we are so appreciative of their service. I’ll be sure to let them know and thank you for taking the time to write such a detailed review. Happy holidays!
"Best Experience! " Not only did they provide the best pricing, but there customer service was amazing. From my CA, Mark.... the BMW genius, and the GM...... Everyone was a pleasure to work with.
Business response:
We strive to exceed your expectations. Thank you for noticing!!!
"Excellent service" This is a great dealership and the customer service there is exceptional! The whole buying experience was very easy and everyone there treated us with respect like we were family. I would recommend Eric, Art, and Noah to anyone looking for help purchasing a vehicle. Thanks for making this purchase a great experience.
"Search for a quality, low mileage used car" The lease on my wife's Buick was about to expire, we diligently looked at numerous car dealers and brands, but could not find a car anywhere near what my wife was looking for, exterior color, interior color, and just a few amenities. I took my Z4 into BMW of Akron for service a day or so later, and took a 328i home as a loaner car. Turns out, my wife loved driving this car, but a current model was too expensive for her. Michelle told me she would "find" the car my wife was looking... read more
"Surperb Out of State M3 Purchase!!" Fantastic service from the dealership and Eric Eisenhart! I noticed a BMW M3 for sale at BMW of Akron on Monday and I contacted them to inquire about it. I spoke with Eric who was very helpful and answered all of my questions. He was easy to get in touch with and returned calls and emails quickly. I'm located out of state so he held the car for me so I could fly in and view it. Before my flight, Eric provided all history and service records on the vehicle, along with all documents related... read more
"Best Car Transition Experience Ever" I’m in sales myself, so I reserve the writing of a testimonial only for outstanding service and it is of my own volition. After driving almost an hour to Akron at the behest of my client advisor, I was skeptical that I might be wasting my time. I had an expiring lease with 5 months left and with a wedding etc to pay for I was aiming to stick to my budget, was ready to downgrade my BMW. Not only did BMW of Akron stick to my budget, they got me into a vehicle that was very much an upgrade.... read more
"2019 X3 M40i" An all-around great experience purchasing my first BMW. From the sales team to the finance department, everyone at BMW of Akron was knowledgeable, professional, and honest. Eric Eisenhart has FORTY+ YEARS of experience. He knows his vehicles inside and out and will spend as much time as you need to learn your new vehicle - especially for a new BMW owner. Customer service is a priority with this dealership. Eric was available anytime by text and phone. The owner, Nathan, was on-site EVERY TIME I was there. I ac... read more
"Friendly, efficient delivery" Eric Eisenhart is knowledgeable and helped me purchase a CPO via computer and telephone. He was my eyes, and handled all questions and issues BEFORE I drove 3 1/2 hours to take the vehicle. Eric was 100% honest. Eric was also very patient when teaching me some "new" tricks using the onboard technology. I certainly recommend Eric and BMW of Akron.
"Wasn't even looking for a BMW" I called looking for a certain car, and this dealership had it. I came in and Clevon assisted me during the test drive - great experience. He was extremely knowledgeable, friendly and had a real life approach to my situation. He is a true asset to the team. We returned to the dealership and I decided to purchase the car. Mark assisted me with the sale. He was one of the best sales professional that I have ever met. No pressure, no BS and no interest in wasting my time. He was efficient and det... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 1,172 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.