BMW

BMWofLaw 

on DealerRater

12 years ago

I have purchased 2 BMW’s from Roxanne and a total of 4 for our family from (previously VOB BMW), BMW of Rockville over the past 4.5 years. I find that working with Roxanne is the best fit for me as I prefer to work with a female Client Advisor as a women myself. I find that the level of engagement, communication and professionalism that Roxanne has proven and provided me with both of my BMW purchases from her have lead me to continue to due business with her now and in the future. I feel as if I can trust the advice and cons... read more

Clairecute1000 

on DealerRater

12 years ago

If your looking for a BMW at Rockville remember this name, Arthur Petrosyan! Arthur is the most professional car salesmen ( Client Advisor in BMW of Rockville ) that I've ever come across. Arthur is a straight shooter, no BS from that guy. Even thou I was a pain in the butt at times haggling prices he did all he could My Review of South Bay BMW: If your looking for a BMW at South Bay BMW remember this name, Milad! Milad is the most professional car salesmen ( Client Advisor in BMW lingo ) that I've ever come across. Milad is... read more

nwselman 

on DealerRater

12 years ago

Buying a new car is never easy and certainly can be very stressful. This time was different. Roxanne Roch made the process smooth and a much more pleasant experience. My car had to be special ordered but arrived right on schedule. Delivery of the vehicle to us was a fun personal experience and she took the time to explain and demonstrate the features on the car that were new to me. I appreciated her great customer service and the feeling that every customer was important. 

atwingo 

on DealerRater

12 years ago

Roxanne is a pleasure to work with and makes the whole leasing process as painless as possible. She knows so well what we want that we just let her pick the car, and we are always satisfied. What is most noteworthy about Roxanne is her periodic checking in with us to make sure that all is well that we are not having any problems or concerns with our car. Overall, the sales and service departments at BMW of Rockville are both very professional and very reliable. We highly recommend this dealership and especially Roxanne for s... read more

CarriePhillips 

on DealerRater

12 years ago

I worked with Arthur Petrosyan from BMW of Rockville to purchase my first BMW vehicle. The level of customer service I received from Arthur was outstanding. He was very patient, honest and not pressuring to seal a deal. He made personal phone calls and sent text messages to ensure that I was satisfied with my purchase. My satisfaction was his ultimately goal and the goal of the management staff. I will definitely refer others to Arthur to purchase their next BMW vehicle. 

Kwilson33 

on DealerRater

12 years ago

Roxannne Roch was a pleasure to work with. She connected with me right away. She knew exactly what I was looking for and worked very hard to find it for me. She was friendly and did not pressure me. When she found my perfect car she did everything she could to make it happen. I visited 4 BMW dealerships that were closer, but stuck with BMW of Rockville because Roxanne earned my trust. 

getart 

on DealerRater

12 years ago

I purchased my new BMW 328i xDrive from BMW of Rockville. My sales representative, Roxanne Roch, was courteous, knowledgable and professional in the purchase of my new Ultimate Driving Machine!!! 

deborahbohbot 

on DealerRater

12 years ago

I bought a Sedan end of March 2013 and I was very satisfied with the quality and service offered by BMW of Rockville. The client advisor Kwame Odum has been very professional, reactive, and always available for any questions I had. Deborah Bohbot 

Aram1357 

on DealerRater

12 years ago

Tony, was great. He walked me through all aspects of ordering,administrative,frequently updating and eventually delivery of my new X3. It, is such a pleasure to work with Tony. I, am sure that I, will be back to order another BMW from Tony.