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1300 Rockville Pike, Rockville, MD, 20852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Willie was an outstanding contact to work with. He was quick to return calls, but far from pushy, and I know that he gave me a good deal. I couldn't be happier with the experience I had dealing with BMW of Rockville.
I just leased my second BMW from Karen Cruz. Well, BMW of Rockville. But the name of the dealership does not matter. For me, the most important is my relationship with my dealer. Karen is great: she is nice, friendly, has a sense for humor and, most importantly, keeps me realistic. She is not there to just sell as expensive car as possible, but tries hard to meet client's realistic needs. This is what I appreciate and respect most. That's why I go back to Karen, not only when I need a new car, but also just for a visit and c... read more
Only came to your dealership because Roxane. I used to go to BWM of Arlington. I have followed her (3rd car) because she is wonderful.
Alberto is knowledgeable, friendly, personable, and straightforward. He clearly knows cars and BMWs in particular. He gave us an efficient quick tour of the car and even lent us a cable to test out the ipod connection. Negotiation was straightforward. An all together pleasant experience.
I travel from Virginia to BMW of Rockville because Suvin is there. Car leasing is a lengthy and detail-oriented experience. Suvin makes it fun. He makes you feel valued- not just another business transaction. He is honest, sincere, and trustworthy. We have returned to BMW of Rockville for years- even anfter we moved to Virginia. We pass BMW of Alexandria to drive to BMW or Rockville and will continue to do so if he is there. If he leaves, our business will follow him. If you go to BMW of Rockville, ask for Suvin. You won’t r... read more
Great experience. Omar was attentive and the work was done promptly. Overall, very smooth process to get an appointment and a top notch facility.
Service has been excellent. I purchased the car new as well, and have always been very satisfied.
Patrick Yuen has been very helpful in our purchase of this vehicle. He explained the details of the vehicle as well and I would recommend him to anyone.
We were very pleased with the customer service. Especially appreciated the attention from Omar Pacheco. He was very respectful and helpful which made the appointment pleasant. We are happy with our car, service and people.
Business response:
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
BMW has a 4.5 star rating with 5,109 reviews.
BMW is open now. It will close at 8:00 p.m.