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BMW
- Automotive
- Rockville, MD
About this business
Location details
1300 Rockville Pike, Rockville, MD, 20852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
The service I received was top notch! Jared made the experience painless in getting two new tires!
Business response:
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
I have good experience. Agent is very kindness. Fix my issues. Very professional, very helpful. Thanks!
Business response:
Hi Huaien, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!
Scott Cascone, who runs the service department, always goes beyond the norms to be sure that the work is done right and properly.
Business response:
Hi Jay, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
The service advisor was attentive to my request. I also appreciated the availability of a car service for a ride to the train station.
Business response:
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Great service, the service advisor kept me informed, no wait time issues were resolved in a timely manner.
Business response:
Hello, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!
Suvin was very helpful and we were able to find a BMW i4 which had the options we wanted and was available. I really appreciated how he helped us navigate the supply shortages and the resulting car is perfect. Highly recommend BMW of Rockville and Suvin in particular if you are looking for a BMW i4.
Business response:
Hello Jolynch, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of BMW of Rockville and we hope to be of service again in the future.
Expensive service but much more detailed on to the point. Jaime is a great service representative.
Purchased a used vehicle from BMW of Rockville in early January. Six and a half weeks later, I still hadn't received my registration (out-of-state, so not unusual apparently). With less than two weeks to go before my temp tag expires, I start making phone calls and sending texts and emails to my salesperson about the status of my registration. I finally get him on the phone and am assured that it will be taken care of. He never called me back. At this point I have spoken to several people who have said "we'll take care of it... read more
My wife and I were looking to purchase a new SUV and possibly a sedan. We narrowed our choice to BMW. BMW of ROCKVILLE was the only dealer within 30 miles that had the vehicles we wanted to test drive. The salesman, Suvin Viswanathan met us and took us for text drives of a X5 and 430 coupe. He was very knowledgeable and low key. No pressure which my wife and I really appreciated. After talking further he suggested a X5 Hybrid which turned out to be a great recommendation. Suvin gave us a great deal on both cars. He also was ... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 5,109 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.