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BMW
- Automotive
- Rockville, MD
About this business
Location details
1300 Rockville Pike, Rockville, MD, 20852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Great experience with my salesman and I love the vehicle. Serious lack of transparency with financing. Read everything carefully - and not on an iPad.
Business response:
Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
My service was just as advised it would be when I dropped off my car. No more or less.
Business response:
Hello, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!
Brian Yuen is excellent to talk with and he was very patient with me since I am deaf. Brian and I talked about some tips and what kind of cars and narrowed down what kind of cars I was looking for and what was the goal, and the budget. I really enjoyed getting him to know and he is a good advisor to discuss with. I wish the BMW company could provide an American Sign Langauge interpreter, but maybe in the near future if they plan to get someone interpreter that will be helpful to communicate what Deaf clients need and what th... read more
Business response:
Hello, we appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!
Service advisors are very professional. Always go to William. He’s a very professional person and he always keep you involved in what’s going on with my vehicle.
Business response:
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Rockville! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Could not recommend purchasing a car from here more! ! I had the absolute privilege of working with Stephen Slater. Please do yourself a favor & ask for him when you are in the market for a new car. Stephen made the entire car buying experience absolutely amazing. From the moment I stepped into the door- the entire process was welcoming, comfortable, and personal. Stephen goes above and beyond to help his customers find the right car. He took his time to show me all the features of my car and thoroughly explain any questions... read more
Business response:
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
We received a VIP treatment, great advice when shopping, kept informed when waiting for the car, which was delivered very timely (exceeding our expectations).
Huge, with a large inventory and professional salesman. Is the only dealership in the area open until 8pm and that’s worked very well for me.
Easy setting up the appointment. Service advisor is good listener. Timely service. Staff professional and polite.
Business response:
Hi Neil, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
This has been my dealership since I moved back to DC; I love it. Suvin goes above and beyond, and is a fantastic and caring client advisor. I truly appreciate his work on behalf of his clients, including me! He’s really great. Go talk to him when you’re ready for your next car. You’ll love working with Suvin and you’ll love your new BMW!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 5,109 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.