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BMW
- Automotive
- Rockville, MD
About this business
Location details
1300 Rockville Pike, Rockville, MD, 20852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
The wait time for service is excessively long. It needs to be curtaile to make it more efficient.
Business response:
Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (240) 885-8171. We hope to hear from you.
Very friendly. Our salesperson Rayan was a pleasure to we work with. Nick in finance was helpful and facilitated the process so we could get out of there quickly.
It was quick and painless — the dealership made the process easy. I also get a video that showed exactly what needed to be fixed.
I left my 1986 325 car for repairs to the antilock braking system - great service - came in under the estimated cost -
Oil changed under maintenance contract and other issues fixed under warranty. No unexpected surprises/costs and Omar was great to work with! Thank you!
Very helpful service team taking care of us during the holiday season. Appreciate the efficient work and customer service who were responsive to our timeline and flexible.
Business response:
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Received great service from Ali. very happy with the customer experience a joy to visit this dealer
Business response:
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Every one of the employees I encountered were friendly and helpful. Most important is they were competent and patient. The facility was well kept.
Business response:
Hi Gary, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Rockville BMW's service department never lets me down. Always quality work and normally on-time.
Business response:
Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 5,109 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.