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BMW
- Automotive
- Rockville, MD
About this business
Location details
1300 Rockville Pike, Rockville, MD, 20852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
"The entire service was quick and well done- Joy was..." The entire service was quick and well done- Joy was outstanding !!! - Her attention to details, kindness, knowledge and sincere attention to represent professional behavior is exemplary.
Business response:
We are so happy to read about your recent service experience. Thank you so much for sharing with the DealerRater community and for choosing BMW of Rockville for your service needs.
"Joy was thorough, helpful, friendly and had good..." Joy was thorough, helpful, friendly and had good follow-up. I appreciated her explaining in detail the status of my vehicles brakes etc... and in noticing a few items that they could adjust while there for annual service. Thank you!
Business response:
Hi Sarah! We're delighted to read that your service experience with Joy was A+. Thank you for taking the time to review us.
"BMW Rockville is the premier BMW dealer in the Washington..." BMW Rockville is the premier BMW dealer in the Washington area. I have bought and serviced my BMW vehicles there for more than 25 years.
Business response:
We truly appreciate your feedback and we're glad to have your trust. Thank you for choosing BMW of Rockville for your service needs!
"Service was quick and professional, I bought the car I..." Service was quick and professional, I bought the car I wanted for quite a while out of state and brought it in for an inspection. They had plenty of availability and made the process incredibly simple.
Business response:
Thanks for sharing such kind words about your service experience. We're glad we could make servicing your BMW an enjoyable experience. Thank you for choosing BMW of Rockville.
"Emmitt was very helpful and patient while he shared his..." Emmitt was very helpful and patient while he shared his expertise on the vehicles we were interested in. We greatly enjoyed working with him and he made us feel very comfortable during this process!
Business response:
Thank you for sharing your kind feedback. We enjoyed reading your review and we're delighted that Emmitt made your experience so enjoyable. Thank you for choosing BMW of Rockville!
"Excellent. The salesman, Anthony O’BRIEN, was..." Excellent. The salesman, Anthony O’BRIEN, was outstanding. He understood all of the features on the different models and helped us make a decision without being pushy or overbearing in any way. The sales manager was constructive and the financing Dept was efficient
Business response:
Hi Mark, Thank you for your review and for the kind words regarding Anthony. We hope you enjoy driving your new BMW. Our job is to make your experience 5-star and we're glad we did our part! Thank you for choosing BMW of Rockville!
"Suvin and his assistant Edwin were great. I don't make..." Suvin and his assistant Edwin were great. I don't make car-buying decisions quickly and there was never any pressure to move faster. We looked at the data, including a lease versus purchase scenario and Suvin was patient and knowledgeable. Because I was staying a couple of hours for the week, once I made the decision to purchase my X5 they delivered the car to me. Working with these guys was great. The car-buying experience is typically something to dread--not with ... read more
Business response:
Hi Lynn, Thank you for taking the time to review your experience working with Suvin and Edwin. We're so pleased that they were able to get you behind the wheel of a new BMW X5. Enjoy driving it for years to come!
"Great experience, purchased a new SUV, sales and finance..." Great experience, purchased a new SUV, sales and finance staff both extremely knowledgeable and attentive answering all our questions. Mike Farzam took time to go over all the functions of the car and was very helpful before leaving in our new car
Business response:
Congratulations on your new BMW purchase! We're so glad to have been able to assist you. Thank you for your kind words regarding Mike. We know you have a lot of choices when it comes to purchasing a BMW, and we're truly honored that you chose us!
"Chelsea Django was very helpful and assisted me and my..." Chelsea Django was very helpful and assisted me and my car!!! All good in new building and under current COVID 19 pandemic conditions in Rockville
Business response:
Hi! Thank you for your feedback. It was a true pleasure assisting you with your service needs. Thank you so much for choosing BMW of Rockville!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 5,109 reviews.
When is BMW open?
BMW is closed now. It will open at 12:00 p.m.