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BMW
- Automotive
- Rockville, MD
About this business
Location details
1300 Rockville Pike, Rockville, MD, 20852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
"Marshall Douglas was very helpful and very professional...." Marshall Douglas was very helpful and very professional. Answer all our questions and guide us through till we found the right car for us. Thank you!
Business response:
Thank you so much for taking the time to review Marshall! We're so glad he assisted you with your purchase! Congratulations on your BMW! Enjoy driving it!
"The true test of a company or salesman isn’t getting a..." The true test of a company or salesman isn’t getting a 5-star review when things go well ... it’s handling difficulty with professionalism and earning the 5-star review when things don’t go according to plan. Both Suvin and the owner of BMW Rockville are 5-star kind of guys and I’m grateful and enjoying my new ride!
Business response:
Your review just made our day. Thank you for your trust in BMW of Rockville. We were happy to assist you with the purchase of your new BMW. May you have years of happiness behind the wheel! Thank you for your kind words regarding Suvin and Mr. Cohen.
"Me. Alwyn was acgreat Sales Person. He responded to the..." Me. Alwyn was acgreat Sales Person. He responded to the questions in a professional manner. He was transparent and forthcoming. Solution oriented about the financing.
Business response:
Thank you so much for your kind feedback! We are so glad Alwyn made purchasing a BMW such a great experience!
"The service advisor, Jeff Doss, was friendly , courteous,..." The service advisor, Jeff Doss, was friendly , courteous, professional and very helpful with good advice and information on maintenance of my vehicle. They provided excellent diagnosis and workmanship for the repairs
Business response:
Thank you so much for taking the time to share your feedback. We are delighted to read that Jeff offered A++ service. Thank you for choosing BMW of Rockville for you automotive needs.
"I live in Lido Beach, New York and have been looking for..." I live in Lido Beach, New York and have been looking for a BMW for the last year. I located the vehicle I liked and called Alwyn Alli. He was pleasant and upbeat and convinced me to come to Maryland to purchase the car. He assured me the car was in excellent condition, clean, no accidents, low mileage, one owner... all specifications I was looking for. When I arrived he did not disappoint. He was knowledgeable, professional and personable. He provided me with outs... read more
Business response:
Hi Frances, Thank you for driving the extra mile to see us! We're glad Alwyn made your experience top notch. Thank you for the kind words you wrote about him. We truly appreciate it. We know you probably had many choices along the way to purchase a BMW, and we're glad you chose us! Thank you!
"Unbelievable customer service; best experience we have..." Unbelievable customer service; best experience we have ever had purchasing a new car. Suvin and Nick were knowledgeable, professional and respectful of our time. I give this dealership a 10 out of 10👍
"The customer service from beginning to end was..." The customer service from beginning to end was immaculate. They selection of vehicles were plenty. The dealership was very inviting. My salesman, Marshall was amazing, patient and accommodating. Nicholas, was outstanding, honest and friendly.
Business response:
Hi Sterling! Thank you for choosing BMW of Rockville to purchase your vehicle. We're delighted to read that Marshall and Nicholas made your experience A++. We hope you enjoy driving your BMW for years to come!
"Very nice staff & professional; the new BMW facility is..." Very nice staff & professional; the new BMW facility is awesome; very quick in processing loaner car & bringing the car to the customer; Great service support!
Business response:
Thank you for such kind feedback! We're glad we could make the service experience A+. Thank you for choosing BMW of Rockville for your service needs!
"Very friendly and professional sales team, they worked..." Very friendly and professional sales team, they worked with me to accommodate what I’m looking for. The financial team did very good job explaining the charges and the costs.
Business response:
Thank you so much for sharing your feedback. We're so happy to read that your overall experience was 5-stars. Thank you for choosing BMW of Rockville!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 5,109 reviews.
When is BMW open?
BMW is closed now. It will open at 12:00 p.m.