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BMW
- Automotive
- Rockville, MD
About this business
Location details
1300 Rockville Pike, Rockville, MD, 20852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
"I have been using BMW Rockville for 15 years (purchase..." I have been using BMW Rockville for 15 years (purchase and servicing) and the new facilities and service are excellent. And it’s very nice to come home with a clean car!
Business response:
Hi Mahmood, We are so very lucky to have you part of our BMW family. Thank you for always trusting us with your BMW needs.
"Great service department, from the service manager to the..." Great service department, from the service manager to the service tech. This was the best experience I've ever had at a dealership.I'm going to be a customer for life. Thanks
Business response:
Hi! Thank you for sharing your feedback! We're glad you had a 5-star experience with our service department. Thank you for choosing BMW of Rockville!
"I am lucky to meet Alwyn. He helped me find the car with..." I am lucky to meet Alwyn. He helped me find the car with the right features that i need. He provides amazing after sale support such as teaching me how to use the different functions.
Business response:
Thank you so much for your kind words! We're glad Alwyn helped you find the perfect BMW!
"Great service from Joy Chillcoat at BMW of Rockville. I..." Great service from Joy Chillcoat at BMW of Rockville. I had routine maintenance performed and it was easy to schedule an appointment and have the work done.
Business response:
Thank you so much, Brian! We really enjoyed reading your review. Thank you for sharing with the DealerRater community!
"Thanks so much JC Rodriguez appreciate your great..." Thanks so much JC Rodriguez appreciate your great services in the last 8 years !!! Super helpful services very courteous attentive always in contact given updates
Business response:
We truly enjoyed reading your review. Thank you for your kind words regarding JC! We're glad he has always made your service experience 5-star!
"The new building is great and the service department is..." The new building is great and the service department is very modern and efficient. My car was finished before the estimated time. Great service if not a bit expensive, but not so expensive that I'll take my car elsewhere.
Business response:
Hi Richard! Thank you so much for your review. We're glad you like our new building as much as we do! Thank you for continuing to trust us with your BMW. We work hard to ensure that our prices are competitive with the BMW dealers in our market. Thanks for servicing with BMW of Rockville!
"JC and Andrew Moran, I juts wanted to Thank you for the..." JC and Andrew Moran, I juts wanted to Thank you for the excellent service you provided. Keep you up the great work you are doing at BMW of Rockville.
Business response:
Thank you, Mo! We are so glad that JC and Andrew made your service experience exceptional! We're glad to have you part of our BMW family!
"Great service. Joy is wonderful to work with at all times..." Great service. Joy is wonderful to work with at all times I request her as the service manager when I require work on my BMW
Business response:
Hi Pamela! Thank you for sharing your feedback! We love reading reviews like yours. We're glad to read that Joy made servicing your BMW a wonderful experience!
"Went today to the new location in Rockville for service...." Went today to the new location in Rockville for service. My advisor Juan was late, but Russ came to the rescue and took care of me.
Business response:
Thank you for sharing your experience. We're glad we could assist you in a timely manner!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 5,109 reviews.
When is BMW open?
BMW is closed now. It will open at 12:00 p.m.