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BMW
- Automotive
- Rockville, MD
About this business
Location details
1300 Rockville Pike, Rockville, MD, 20852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
"Great customer service and friendly atmosphere. Upon..." Great customer service and friendly atmosphere. Upon leaving car for service noticed extra key possibly missing in vehicle. I asked service advisor if he could check inside car to see. He politely agreed and found the key in between seat rails. Thanks again.
Business response:
Thank you for sharing your experience. We're glad we could help find your key! We know you have a lot of choices when it comes to servicing your BMW and we're glad you chose BMW of Rockville!
"Terrific service today. Felt like a VIP ay the new BMW of..." Terrific service today. Felt like a VIP ay the new BMW of Rockville. Everything perfect. Highly recommended for customer service and expertise in BMW. Kudos
Business response:
You are a VIP, Francisco! Thanks for the awesome feedback! We're glad to have you part of our family!
"Chelsea Django BMW of Rockville service was outstanding...." Chelsea Django BMW of Rockville service was outstanding. I felt comfortable and welcome and the service on my car was most excellent. They were even just doing a recall to which I was notified and kept in touch by text. I will be back thanks! Oran Woolcock
Business response:
Hello Oran, Thanks for the 5-star review. We're glad we could make the overall process of servicing your BMW an easy experience. We're always here for you!
"Yesterday I purchased my third vehicle from BMW..." Yesterday I purchased my third vehicle from BMW Rockville. The sales people are informative and do not pressure you. The finance people outline several options. Most importantly, the service department i excellent. This dealership has a large selection of models and its high volume insures rapid delivery of the vehicle once you have made your choice.
Business response:
Thank you for your continued trust in BMW of Rockville! We're glad you're part of our family!
"Quick, courteous and efficient, included a car wash and..." Quick, courteous and efficient, included a car wash and then a short video of the vehicle whilst it was being serviced. All round, great work
Business response:
We're really glad you're a fan of our service procedures, mk! Thanks for the two thumbs up!
"Service was done faster than expected. My service..." Service was done faster than expected. My service adviser, Jared, was courteous and helpful. Identified some additional problems with the car, and pricing was reasonable.
Business response:
Thank you for trusting BMW of Rockville with your vehicle. It's our goal to get you in and out as soon as possible, while providing the highest level of service. Thanks for choosing us!
"We had a great experience at BMW Rockville thanks to..." We had a great experience at BMW Rockville thanks to Marshall Douglas - he was knowledgeable, down to earth, extremely patient, and he went above and beyond for us in every sense. Would highly recommend - thanks again, Marshall!
Business response:
Hi Megan! We're so glad Marshall made your experience purchasing a BMW so wonderful. Thank you for choosing BMW of Rockville and enjoy your new BMW!
"Thank you to Marshall Douglas and Roxanne Roch for..." Thank you to Marshall Douglas and Roxanne Roch for helping me find my new dream car. I appreciated all of the checking in and follow ups both before and after my car came in. I am thrilled with the look and feel of the car and am glad I had such helpful people looking out for me.
Business response:
Thank you for taking the time to review us! We really enjoyed reading your feedback. Congratulations on your new BMW. Enjoy driving it!
"Our purchase of a new vehicle went smoothly and we were..." Our purchase of a new vehicle went smoothly and we were very happy throughout the process. Thanks to Marshall, our client advisor, who helped us. He was friendly, professional, knowledgeable, helpful, and patient. We had a pleasant experience at BMW Rockville. Just ask for Marshall!
Business response:
Congratulations on the purchase of your new BMW! We're so glad Marshall made your experience so enjoyable. Thank you for choosing BMW of Rockville!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 5,109 reviews.
When is BMW open?
BMW is closed now. It will open at 12:00 p.m.