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BMW
- Automotive
- Rockville, MD
About this business
Location details
1300 Rockville Pike, Rockville, MD, 20852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
"I took my car in for service because the key fobs were..." I took my car in for service because the key fobs were not always being recognized by the car. Russell Wickham is my service writer and always provides me with superior service, and he provides a free loaner car if needed. The technician reprogrammed the fobs and everything is working well.
Business response:
Hello! We really enjoyed reading your review. Thanks for taking the time to share your service experience. We're glad Russell was friendly and accommodating. Thank you for choosing BMW of Rockville!
"Excellent job, Everyone takes precaution during the..." Excellent job, Everyone takes precaution during the Pandemic, also they are working on a schedule. I'm very pleased today visiting BMW Rockville! It will recommend !!
Business response:
We're glad you felt comfortable servicing with us! We truly appreciate your kind feedback. Thank you for sharing.
"Joy Chilcoat, in the service department, is the best. She..." Joy Chilcoat, in the service department, is the best. She went out of her way to take very good care of me. I cannot say enough about her. BMW of Rockville is number 1 in my book. Thank you Joy and thank you BMW of Rockville’s Service Department!
Business response:
Hello Natalie! Thank you for sharing your feedback. We're glad Joy exceeded your expectations. Thank you for choosing BMW of Rockville!
"My experience with Marshall was great and the entire..." My experience with Marshall was great and the entire process was very smooth. Customer service was excellent and I’m very pleased with service provided!
Business response:
Thank you for taking the time to review your experience working with Marshall. We're so happy he made the buying process A+! Thanks for choosing BMW of Rockville!
"My experience wiht Marshall Douglas and the entire..." My experience wiht Marshall Douglas and the entire Rockville BMW team was outstanding. The sales process was easy and without pressure. I appreciated the attention to detail, the service and good nature of all involved. I love my new 5 series!
Business response:
Congratulations on the purchase of your new 5 series! We hope you enjoy driving it for years to come. Thank you for choosing BMW of Bel Air!
"Ali souley was very professional and help me get my..." Ali souley was very professional and help me get my vehicle all the service it needed. I will always go back to him if I need my vehicle serviced
Business response:
Hi Joe, Thank you for sharing your feedback with the DealerRater community. We truly appreciate your kind words.
"Suvin Viswananathan is more than a salesman or client..." Suvin Viswananathan is more than a salesman or client advisor. Suvin made our entire experience pleasurable from start to finish. We found a new home.
Business response:
Hi Rob! Welcome to our BMW of Rockville family! We're just delighted that you had a 5-star experience with us! Please let us know if you need anything else.
"Marshall was great! Very excited and looking forward to..." Marshall was great! Very excited and looking forward to create a long term relationship! The finance person not listed but he was great too! Thanks!
Business response:
Thank you so much for your feedback! Congratulations on the purchase of your new BMW!
"Alwyn Ali provided exceptional service for me and my..." Alwyn Ali provided exceptional service for me and my husband during our recent x7 purchase. Outstanding customer service by this dealership. Alwyn worked overtime to get us the car of our dreams.
Business response:
Congratulations on your new X7! What a wonderful vehicle! We're so glad we were able to help you get into the car of your dreams. Enjoy driving it!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 5,109 reviews.
When is BMW open?
BMW is closed now. It will open at 12:00 p.m.