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BMW
- Automotive
- Rockville, MD
About this business
Location details
1300 Rockville Pike, Rockville, MD, 20852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
"Great dealership. Service was excellent and my service..." Great dealership. Service was excellent and my service adviser quite very professional, friendly and helpful. Was be to get and out seamlessly on time. Waiting area was perfect, quiet and clean. I give them 5 stars!
Business response:
Hi Buri! Thank you for the 5-star review. We are glad we could make the service process so easy for you. Thank you for choosing BMW of Rockville!
"As Always, the General Sales Manager, Nicholas Popovici..." As Always, the General Sales Manager, Nicholas Popovici is the epitome of what it means to be a professional in the BMW World. He worked diligently with the client advisor, Marshall Douglas to find me EXACTLY what color combination I wanted in an M5 and within 48 hours had the car on the lot ready for delivery. Marshall Douglas kept me informed every step of the way and since he's an M owner also, enlightened me about all the intangibles on the vehicle. Nick in the... read more
Business response:
Thank you for taking the time to review Nicholas and Marshall. We are so very happy that they made the purchase experience so enjoyable! Congratulations on your new M5 - what an amazing car! Enjoy it! Thanks for choosing BMW of Rockville!
"I took my vehicle in without an appointment because I had..." I took my vehicle in without an appointment because I had a flat tire, fortunately I have runflat tires which means you can drive on them while they’re flat. The service department took me in right away without a question and even came out doors to speak with me because I did not want to go inside the building due to the pandemic. My service rep Joy Chilcoat Was very helpful and recommended the services she felt like my car was due and needed. I did not need the ... read more
Business response:
Hi Kathleen, Thank you so much for taking the time to review your service experience. We're glad we could make servicing your BMW so enjoyable. Thank you for choosing BMW of Rockville for your service needs!
"Love my new car. Everyone worked with me to honor our..." Love my new car. Everyone worked with me to honor our agreed upon monthly payment. I will be using them again to lease another car in three years. Ask for Marshall. He rocks!!
Business response:
Congratulations on the purchase of your new BMW, Jay! We're so glad to read that you had a 5-star experience working with Marshall!
"It’s a great new facility with friendly responsive staff...." It’s a great new facility with friendly responsive staff. Ali was very helpful and understood exactly the right serve that my vehicle needed for proper maintenance.
Business response:
Hi Jay, Thank you so much for your kind words. We're glad you're part of our BMW of Rockville family!
"Excellent service. Attentive care. Personal experience...." Excellent service. Attentive care. Personal experience. Great service!! Would recommend to anyone! Knew immediately what the problem was and ordered part. Great communication and kept me informed the whole time
Business response:
Thank you for taking the time to post your review. We're very happy to read that your service was 5-star!
"Friendly, efficient service, done on time. Washed and..." Friendly, efficient service, done on time. Washed and cleaned car while h was much appreciated. Nice new modern facility. Will return for service again as needed
Business response:
We're so glad you had a fantastic experience servicing your BMW with us. We truly appreciate your kind feedback.
"I had a great experience! Sales person was amazing!!..." I had a great experience! Sales person was amazing!! Very professional. Explain the vehicle very well now that I am a new owner. He was awesome!
Business response:
Thank you so much for sharing your feedback! Congratulations on the purchase of your new BMW!
"Joy Chilcoat was a pleasure to work with. I did not have..." Joy Chilcoat was a pleasure to work with. I did not have to wait at any point in this service and every issue was clearly explained. I appreciate productie use internet and texting.
Business response:
Hi Walter, Thank you for your review. We're so glad to read that Joy made servicing your BMW a great experience. Thank you for choosing BMW of Rockville!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 5,109 reviews.
When is BMW open?
BMW is closed now. It will open at 12:00 p.m.