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BMW
- Automotive
- Rockville, MD
About this business
Location details
1300 Rockville Pike, Rockville, MD, 20852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
"Roxanne and Nicholas were very knowledgeable and..." Roxanne and Nicholas were very knowledgeable and informative about the vehicles we were interested in. Both were personable and a pleasure to work with. The sale went very smoothly. I will definitely refer my family and friends to Roxanne.
Business response:
Hello and thank you so much for the A+ review! We're glad Roxanne was able to make the buying process so enjoyable. We hope you enjoy driving your new BMW! Congratulations!
"Outstanding car buying experience" Smooth, excellent car buying experience. Alwyn is an outstanding and accommodating salesperson who worked with me as I made my decision on my car purchase. I would recommend him and the dealership. Alwyn knows his product and is and excellent representative for BMW of Rockville. All around good experience and this is the second BMW I purchased at this dealership, including when it was VOB BMW. Maria provided assistance also, and she was most helpful.
Business response:
Thank you so much for sharing your feedback. We are so happy to read that Alwyn & Maria made your experience so wonderful! We're honored to read that this is your second BMW from us...thank you for continuing to trust us with your BMW needs!
"Great sales and finance process! Tony and Nick in sales..." Great sales and finance process! Tony and Nick in sales and Kirk in finance were outstanding. Thanks for another great buying experience! I’ll be back for the next one.
Business response:
Hello! Thank you so much for your kind review! We're so glad you had a fantastic experience at our dealership. Thank you for choosing us again for the purchase of your BMW!
"My service advisor Ali was fantastic and kept me up to..." My service advisor Ali was fantastic and kept me up to date throughout the day. Very impressed with how well today went. My car was ready and waiting for me when I arrived. Thank you!
Business response:
Thank you for your kind words regarding our service department. We're thrilled to read that your service experience was top-notch. Thank you for choosing BMW of Rockville for your BMW needs!
"Maria made our X5 purchase flawless and smooth. She is..." Maria made our X5 purchase flawless and smooth. She is very courteous and I strongly recommend her. She worked tirelessly to obtain the best deal.
Business response:
I am glad maria was able to in getting your new X5! Congrats on the new vehicle and we'll see you at your first service appointment! Thank you for your 5-star review!
"Great customer service. Thorough in evaluating the issue..." Great customer service. Thorough in evaluating the issue and timely execution to resolve the problems. The tech advisor very efficient and friendly. He kept me in communication throughout the process.
Business response:
Great to hear! Thank you for your rating!
"They took good care of my car. They changed my fuel pump..." They took good care of my car. They changed my fuel pump for free, as it was covered by BMW. They also gave me a rental, which I very much appreciated.
Business response:
I am glad you appreciated our customer service! Thank you for your 5-star review!
"Tremendous service" I had another fabulous experience with this dealer. Roxanne always provides outstanding service, very attentive, efficient, and understands her customers. She is as good as can be. Great dealership. They took very good care of us, as always, I can't recommend them more.
Business response:
I am so glad to hear your experience was great! Thank you for your 5-star review!
"This facility is good and giving good deals for potential..." This facility is good and giving good deals for potential BMW car buyers. Deals are good back office, service and documentation was reasonably on time. We recommend this dealer for your future BMW car buying needs.
Business response:
Thank you for your 5-star review! I am glad to hear you loved what BMW of Rockville has to offer! Thank you for your 5-star review!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 5,109 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.