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BMW
- Automotive
- Rockville, MD
About this business
Location details
1300 Rockville Pike, Rockville, MD, 20852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
"Extremely satisfied." The second time lease with Roxanne was again a really pleasant experience. Roxanne is extremely helpful and supportive throughout the process and makes sure it least stressful as possible. I am extremely grateful to have crossed path some four years ago and know I have her on my side at BMW Rockville. The 430i experience is so satisfying.
"My fourth lease with Roxanne at BMW of Rockville" Having Roxanne work tirelessly for you from the time you walk-in to time you leave with the new BMW continues to reaffirm that you are in good hands. We believe our relationship with Roxanne will continue to be fruitful in the future. Btw the new 2020 X1 looks and feels gorgeous inside and outside.
Business response:
Wow! Thank you for sharing your experience with the DealerRater community! We're so glad that Roxanne continues to make your experience with us top-notch! Thanks for continuing to trust Roxanne with the lease of your BMW!
"The GM Rick Vitek and Maria Cokinois were informative,..." The GM Rick Vitek and Maria Cokinois were informative, helpful and very responsive with information on the cars we considered. We were very happy overall with our experience.
Business response:
Thank you so much for sharing your feedback regarding your experience working with Ric and Maria. We're so happy that they both made your experience top notch. Happy New Year from all of us at BMW of Rockville!
"My 3rd BMW X3 with Roxanne!" BMW is the best engineered vehicle in the world in my opinion. BMW Rockville is a great dealership. I recently leased my 3rd X3 there and and overall we have leased 5 vehicles over the years all from BMW Rockville. Roxanne Roch is simply the best client advisor there and we don't go to anyone other than her. Her knowledge of the entire BMW product line is second to none and she has the unique talent of listening to her clients to make sure they get the BMW best suited to their needs. She never "... read more
Business response:
Thank you so much for your raving review! We couldn't be happier to read your feedback and we are so glad that you've continued to trust Roxanne with your BMW leases! Thank you again for sharing your feedback, it means so much to us! Happy New Year from all of us at BMW of Rockville!
"Ali Souley in the service department did a fantastic job...." Ali Souley in the service department did a fantastic job. Good communication and the price came in much less than the original estimate. Thank you.
Business response:
Thank you so much for sharing your feedback! We are so glad Ali provided you such exceptional service. Happy New Year!
"Another excellent experience with Roxanne" We have purchased our last several BMW's from Roxanne. She is wonderful to work with, very accommodating to requests for information and multiple test drives. She makes the car purchase experience a low stress affair.
Business response:
Thank you for your 5-star review!
"Excellent sales experience with Rahshaad when buying the..." Excellent sales experience with Rahshaad when buying the M2. Overall experience with Rockville has always been good when going for service. Glad I was able to buy from them finally. Must see Rahshaad when you go there
Business response:
Thank you for your 5-star review! Congrats on the M2! Thank you for the 5-star review and I hope the car treats you well! That is one of my favorite cars!
"Roxie is Remarkable!" Looking to replace a 9 year old LOVED I series convertible and wala! On the roof sat a 2 series in the exact same color configuration (blue body/black top) and extremely low mileage. Saw it at dusk on Saturday went home with it Sunday early afternoon. Best park was that Roxanne understand the emotional connection with the existing 1 series and helped me bridge the abyss to saying my goodbye to the old and beginning a new journey with the new. She is a joy to work with and the experience was actually fu... read more
Business response:
Thank you for your 5-star review! I am so glad Roxanne gave you a wonderful experience!
"Military friendly establishment. The facility is always..." Military friendly establishment. The facility is always clean. The staff are professionals and yet down to earth. Loaner vehicles are always in pristine shape. #winning
Business response:
Thank you for your 5-star review! I am so glad the staff was able to help you!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 5,109 reviews.
When is BMW open?
BMW is closed now. It will open at 12:00 p.m.