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BMW
- Automotive
- Rockville, MD
About this business
Location details
1300 Rockville Pike, Rockville, MD, 20852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
"excellent service advisor. Joy is very professional and..." excellent service advisor. Joy is very professional and always goes the extra mile to help solve the issues. It’s always a very pleasant experience to deal with her.
Business response:
Thank you for your 5-star review! I am so glad Joy was able to assist you and made it a pleasant experience!
"Service was excellent. They had me on and out in under 15..." Service was excellent. They had me on and out in under 15 minutes with a loaner car. Contacted me when work was finished. Very satisfied
Business response:
Thank you for your 5-star review!
"2017 BMW X5 35iXdrive " He was very helpful getting us a good deal with a new purchase especially with the balloon payment we had from our previous car. He went above and beyond to meet our needs. I would highly recommend him.
Business response:
Thank you for your 5-star review!
"Emmitt Green helped us to select and customize a new 2020..." Emmitt Green helped us to select and customize a new 2020 BMW X5. He is knowledgeable, like able, and patient, and we appreciated his soft sell approach. Most of all, he is a good guy you will enjoy working with. Thanks, Emmitt!
Business response:
Thank you for your 5-star review!
"I just Wanted to send my regards, and thank you for your..." I just Wanted to send my regards, and thank you for your hard work !! Keep up the good work with a great team thanks again
Business response:
Hello! Thanks for sharing your feedback. We're glad we could make servicing your vehicle top-notch. Thanks for being part of our BMW of Rockville family!
"Purchase of BMW 640i" We had a great experience with BMW of Rockville. Both Roxanne and Tom were knowledgeable, thorough and helped us to evaluate and make the right decision! We will be coming back here again!
Business response:
Hello and thank you so much for your incredible feedback! We couldn't be happier to read about your experience and we're glad that our team made buying your BMW so enjoyable. Congratulations on your purchase and happy new year!
"Great customer service. They care about their customers &..." Great customer service. They care about their customers & always trustworthy when it comes to providing service advice. After moving away, I still drive an hour and 15 minutes just to come to this particular location after moving away, I still drive an hour and 15 minutes just to come to this particular location
Business response:
Thank you for giving us the opportunity to service your BMW. We make it a priority to provide exceptional service and truly appreciate you driving the extra mile to see us! Thank you for being part of our BMW of Rockville family!
"Fantastic experience from start to finish - no hard sales..." Fantastic experience from start to finish - no hard sales approach; very knowledgeable and a pleasure to work with! I would highly recommend asking for Maria for your BMW purchase
Business response:
Thank you, Peter! Reading your review is music to our ears! We're glad that Maria was able to make the purchase experience first class. Thanks for choosing BMW of Rockville!
"Great experience" This was my third car with BMW of Rockville. Roxanne has provided excellent, professional and generous help each time. I can highly recommend this dealership and Roxanne!
Business response:
Thank you for the great feedback regarding your experience purchasing from Roxanne. She's a true asset to our team!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 5,109 reviews.
When is BMW open?
BMW is closed now. It will open at 12:00 p.m.