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BMW
- Automotive
- Rockville, MD
About this business
Location details
1300 Rockville Pike, Rockville, MD, 20852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
"Came to purchase ending up leasing BMW 330i 2020" Roxanne Roch was my salesperson and she was excellent. She went through all options with me and then the sales manager came in and formulated a 3 year lease for my great new car and the terms worked out just right for me. I couldn't recommend her higher. I had a previous BMW from this dealership and the Service Representative-D'Angelo Cates- has been excellent over the years. A real blessing and also a reason to continue.
Business response:
Thank you for your review! So glad Roxanne was able to help! We look forward to seeing you when needed that time comes!
"Everything functioned without a glitch." Everything functioned without a glitch, and there is even coke, coffee, bagels, water, and other snacks to boot! What else can you say? Everything functioned without a glitch.
Business response:
Thank you for your 5-star review! I am so glad to hear your service was smooth and efficient!
"Suvin Viswanathan Is Awesome" Suvin Viswanathan in sales is excellent. I was greeted very warmly and he got me the deal that worked for me and the dealership in a friendly, straightforward and quick manner. Ask for Suvin at BMW of Rockville. You will be as happy with your experience as I am.
Business response:
Thank you for your 5-star review! I am glad Suvin was able to assist you!
"Maria Cokinos took wonderful care of my husband and..." Maria Cokinos took wonderful care of my husband and myself. From the moment we walked into the dealership to the time we drove off with our new BMW. Maria was knowledgeable, professional and patient. We look forward to working with Maria again in the future. Thank you Maria and BMW of Rockville for our beautiful BMW.
Business response:
I am glad to hear Maria took great care of you guys! Congrats on your new BMW and thank you for your review!
"Service provided today was excellent. Car was ready..." Service provided today was excellent. Car was ready quicker than promised. Jared Brown provided outstanding customer service. This was the best experience I've had at BMW of Rockville since I've started taking my car there 2 years ago.
Business response:
Thank you for your 5-star review! I am glad to hear your service was excellent and quick as promised!
"Pleasant, efficient, and knowledgeable. He knows my car,..." Pleasant, efficient, and knowledgeable. He knows my car, and informs me of what needs to be done. I will come back again to see my service manager, Mr. Cates
Business response:
Thank you for your 5-star review! We look forward to seeing you again when the time comes!
"I had an excellent experience with Roxanne" Roxanne provided excellent service and went above and beyond. The finance person was not up to speed and had several of my financial figures wrong.
Business response:
Hi Colleen, Thank you for sharing your experience. Congratulations on the purchase of your BMW! We're happy to have you part of our BMW of Rockville family!
"Roxanne was Great!" I leased a 2017 BMW340xi from BMW of Rockville with Roxanne Roch as my advisor. Last Saturday I bought out the lease. Roxanne made the process very easy. I will definitely lease another BMW through the dealership with Roxanne as my advisor.
Business response:
Thank you so much for taking the time to review your experience working with Roxanne. We are so thrilled that you enjoyed the car buying process. We truly appreciate the kind feedback and we're glad that we have earned your business for years to come. Thank you for choosing BMW of Rockville!
"ANOTHER GREAT EXPERIENCE AT BMW OF ROCKVILLE!" This is the second time leasing a BMW at BMW of Rockville. Roxanne was such a pleasure to work with, she is very knowledgeable of the product. She helped me through the whole process of selecting my 440I . Which I love! Kirk Patel, helped me in Financing, he explained my lease in great detail. Another Great Experience at BMW of Rockville. Thank you to Nicholas Popovici, Roxanne and Kirk.
Business response:
Thank you for your 5-star review! I am so glad Roxanne was able to assist you with your new lease! Thank you for your customer loyalty!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 5,109 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.