BMW

Dest 

on DealerRater

7 years ago

"Worst experience with a car! " Car was a "lemon"! Purchased car with so many little problems that weren't fixed! Also just had car serviced a couple of months ago and now I'm having the same parts serviced again!! Worst experience ever! Didn't even have this many problems with Ford. Actually, this is the most problems I've ever had with a car in so little time. Never again will I purchase a car from this place. WORST MISTAKE EVER! I do not recommend this dealership. 

Mohican 

on DealerRater

8 years ago

On 10/31/17 my Check Engine light came on.Currently there are 6 active recalls on my car, to include the Fuel and Exhaust System. I took the BMW in for the recalls and I was told the problem was a faulty gas cap. I was charged $171.52 for diagnosis and gas cap. Mechanic Steve Mayfiled asked me if my car is leaking oil, I replied No, Never! I am certain because I have a very clean garage floor where the car is parked. He said he noted other faulty codes on the diagnoses test. He said I should schedule to get this repaired imm... read more

wang1234 

on DealerRater

8 years ago

They advertised at a low price. I put down my deposit and was told that I would get the advertised price. But they lied. They refused to sell at the price they advertised. Bad experience. 

Scott J 

on DealerRater

8 years ago

I have purchased 3 BMW in the last Three Years and many BMW in the past. My 750Li just lost an engine with 4 months left on lease. BMW did not do anything financial to assist. No payments !!! The vehicle had 30k miles. They put a reman engine in. I WILL NEVER PURCHASE ANOTHER BMW EVER AGAIN. The dealer said there hands were tied and they could not do anything. All this could have been resolved for less than $4,000.00. BMW Corporate would not do anything. 

jfisher 

on DealerRater

9 years ago

Kind and professional. I didnt feel like I was dealing with a bunch of dirt bags who are looking for ways to rip me off. I have had that in the past. 

DisappointedinVisa 

on DealerRater

10 years ago

Purchased my second car from Ed recently and after the sale he hounded me by text message asking me to write him good reviews on this and other sites, which I did. Then when I contacted him and asked him to intercede on an issue I had with the service department (Steve and some other service advisor who's name I can't remember flat out LIED to me) he couldn't seem to find the time. Thanks a lot Ed. Go to out of town to buy a new BMW, and go to Bavarian Autohaus for out of warranty service. These guys don't deserve your busin... read more

BLW 

on DealerRater

10 years ago

I was at BMW of Visalia, this summer, just looking around and was introduced to Rick, the 'sales manager'. He asked me if i was there to buy a car and i told him that they didn't have anything fast enough, on the lot, for me. (i didn't see any M1's, M3's, M5's, or M6's) He said, OK, and that was the end of his attempt to sell me a vehicle. i have owned 3 BMWs, and if i were to buy another one, i would never think of visiting BMW of Visalia. I mean, really, how are you managing sales if you aren't attempting to satisfy custom... read more

longshore415 

on DealerRater

10 years ago

I attempted to purchase an X5 for a great price. But after my credit report was ran and all the paperwork was ready to sign the dealer said never mind. That they wanted to sell to a wholesaler for more money. Waste of time and if that wasn't bad enough I had some RUDE individual by the name of mike (claiming he was a manager) call me and try to bully me into paying more for the vehicle or buy accessories to compensate for there lose. Not to mention he lied and said his name was mark??These people are fraudulent and a waste o... read more

Mattos 

on DealerRater

10 years ago

They have no clue of customer service. They are great at selling vehicles but their customer service in their service department needs major help. We tried them twice and both times terrible service. They will put things on your invoice that they never performed and they do not follow what the manufacturer recommends. Just save yourself the the problems and go some place else. They sell these vehicles up and down the State.