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BMW
- Automotive
- Visalia, CA
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
111 N Neeley St, Visalia, CA, 93291, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I recently purchased a 2008 750,and the sales person was very helpful,the finance person was very polite,and understanding.They worked with my wife and I real well,and made us feel like part of the family.WE brought our 1 year old daughter,and by the time we left,Vic surroz was feeding her a bottle.2 thumbs up.We will only purchase BMWs,from Vic surroz and his team.
I had a wonderful experience at BMW of Visalia. I had been looking for a long time for the perfect certified pre-owned vehicle in San Francisco but decided to look further afield in the central valley. On BMW of Visalia’s well organized and well managed website, I found the car of my dreams at a price well below what I had found in San Francisco or the East Bay for a comparable machine. I called in and the finance guru Brad answered all my questions concerning payment and assured me that my dream car could be made a reality.... read more
The sales personal at Visalia BMW were able to fill all my needs regarding me current purchase. If anyone is the market for a BMW i would recommend Ed Fuentes. - Ricci
I was very pleased with the service. Mr. Fuentes was very friendly and helpful. I provided my information online and was quickly contacted. Due to my hectic schedule I was unable to make visits to the dealership therefore, most of the communication was done online and/or through phone calls. I provided them with my information and informed them of what I was looking for and what I could afford. Quickly I was contacted and options were presented to me. Only a couple of days later, I was notified that everything was prepared a... read more
Great, friendly customer-service attitude from sales through all members of the dealership staff. Salesman Ed Fuentes was quick to answer questions and make recommendations, with a non-pressure approach; further, he was quick to accommodate questions and requests. Would strongly recommend the dealership to future BMW owners.
I can't say how pleased I am with this dealership. Everyone was curteous, friendly, and helpful. They even went out of their way to answer an obscure question I had regarding the stereo -- providing printouts. No other dealer I could find was willing to answer my question for less than $100. Surroz BMW not only took the time to research and answer, they provided the official documentation I'd been told didn't exist and refused to charge me or even accept a tip. Though the dealer is primarily Daimler/Chrysler products, their ... read more
I contacted BMW of Visalia about a specific vehicle. Maggie Puentes emailed me back asking for more info. I gave her all the info and she never emailed me back. I followed up two more times over the next 2 days with no reply at all. Horrible customer service!!!!
"Return customer lost" My experience with Visalia BMW on Thursday, July 5th was so unlike my previous experiences when I first purchased the car in November 2014. My hope was to leave the dealership with a new vehicle; however, that was not the case. In fact, I left feeling disrespected, insulted and determined to NEVER purchase another car from your dealership. My previous experiences with Frank were full of genuine camaraderie and honesty. First, as to what I could afford and second, what we needed to do to make a purchase... read more
Car was a "lemon"! Purchased car with so many little problems that weren't fixed! Also just had car serviced a couple of months ago and now I'm having the same parts serviced again!! Worst experience ever! Didn't even have this many problems with Ford. Actually, this is the most problems I've ever had with a car in so little time. Never again will I purchase a car from this place. WORST MISTAKE EVER! I do not recommend this dealership.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 555 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.