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BMW

4.9

About this business

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
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Richard Z's profile image
Richard Z 
7 years ago

Great Purchase and Service Always a pleasure to deal with them. Nick P in sales is amazing to deal with all three times my family purchased a car from him. Jeff H in service is always on the mark and goes above and beyond every single time. Sure I could go to a closer dealer to my home but I go there because I know I will be treated well. 

Business response:

Richard, we are so happy to read such a great review about Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help! 

Jose Rubalcaba's profile image
Jose Rubalcaba 
7 years ago

Great Customer Service I brought my vehicle in for it to be serviced and Mr. Muhammad was the person that assisted me. Great customer service. I will be back and see Muhammad again. Thank you! 

Business response:

We are pleased to hear our staff took great care of you! Feel free to reach out to us if you need anything. Have a wonderful day. 

Amar Bankapur's profile image
Amar Bankapur 
7 years ago

Mo Service advisor Mo and Mike W. Great service and advising and made me laugh right in the morning ! Always a pleasure in dealing with them great customer service 

Business response:

Thanks, Amar! We appreciate your business and look forward to seeing you on your next visit! 

Fahd Khan's profile image
Fahd Khan 
7 years ago

Great customer service by Mo Mo Ali provides top notch customer service and made our visit to Bill Jacobs BMW an ease. Keep up the great work Mo! He is an asset to your company! 

Business response:

Hello, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. We hope to see you soon! 

Hugo Salinas's profile image
Hugo Salinas 
7 years ago

Mr. Mo Ali Mr. Mo Ali leads the way at your dealership when it comes to serving your customers. His friendly attitude and great personality will carry you through the process of getting your vehicle serviced. From beginning to end he is flawless and keeps you updated throughout the process. Again I commend you on the type of individual you have representing your place business. Big thumbs up! 

Business response:

Hello, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. We hope to see you soon! 

Jason Petersen's profile image
Jason Petersen 
7 years ago

BMW service Jeff H was very helpful in getting my car serviced. 

Business response:

Thank you again for taking the time to let us know how we did. We hope you have a great day! 

Eduardo Ochoa's profile image
Eduardo Ochoa 
7 years ago

Recommendation for Mo Mo was recommended to me by a co worker. My co worker. Victor was correct. I was very pleased with the customer service I was provided at Bill Jacobs BMW. 

Business response:

We appreciate your positive review about your recent experience with us! We hope to see you soon! 

Shawn's profile image
Shawn 
7 years ago

Service Alex Flinn was the best. Enjoyable to work with and great at explaination of repairs that are needed. Looking forward to building a great relationship with Bill Jacobs BMW. 

Business response:

Shawn, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. If you have any further questions, please give us a call. We're always happy to help! 

Roman's profile image
Roman 
7 years ago

Great place and people Had my M3 serviced here. Deanna DeCarlo was a great help. Got my power steering pump and steering rack replaced. Deanna is awesome. Everyone go see her! 

Business response:

Hi Roman, thank you so much for your positive comments about Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is open now. It will close at 9:00 p.m.