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BMW

4.9

About this business

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
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Anthony Ray's profile image
Anthony Ray 
7 years ago

Awesome dealership . Bought my car there and get it Service there. Great customer service all over. My Advisor is Jeff H. 

Business response:

Anthony, we are happy to hear that we were able to provide a great service to your car! We look forward to your next visit! Take care! 

Shem Graf's profile image
Shem Graf 
7 years ago

Great sales experience Daniel Dolce what a pleasure to make a deal with you. I am looking forward to the next visit to conduct another purchase from you. I will recommend your services to my friends. Overall wonderful experience. Thank you. 

Business response:

Shem Graf, we're glad you had such a wonderful experience with us! Thanks again for the recommendation, and have an amazing day! 

Vito Diperte's profile image
Vito Diperte 
7 years ago

Great Service from Mike Collins Mike is very attractive to detail and I really appreciate his communication and thorough follow up! 

Business response:

Vito, we are so pleased you enjoyed your visit to Bill Jacobs BMW! We look forward to your next visit! Take care! 

Jutta Mccarthy's profile image
Jutta Mccarthy 
7 years ago

Bill Jacobs BMW Service BMW 128i Great experience from the beginning to the end! I am always extremely pleased with Jeff?s service! 

Business response:

Hi Jutta, thank you for taking the time to leave a review for us at Bill Jacobs BMW. We're happy that Jeff could meet your expectations! We hope to see you soon again! 

Jessica's profile image
Jessica 
7 years ago

Service Advisor I had went to Bill Jacobs for service on my BMW. I worked with Mike Collins. He was amazing. He was very knowledgeable about everything my car needed. Thank you! 

Business response:

Hello Jessica, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you. 

George Dietrich's profile image
George Dietrich 
7 years ago

Mr Jeff Hulsebus Outstanding service and communication.I highly recommend Jeff 

Business response:

Hi George Dietrich, thank you for taking the time to leave a review for us at Bill Jacobs BMW. We're happy we could meet your expectations! 

Johnny's profile image
Johnny 
7 years ago

BMW X1 Kelly Donku was an excellent sales representative for Jacobs BMW. She was always promptly responsive to my email requests and price inquiries. When I did decide to pull the trigger on the deal , she made the process very seamless and quick. 

Business response:

Hello Johnny, thank you; we appreciate your feedback! Thanks again for the recommendation, and have an amazing day! 

Bruce Winterrowd's profile image
Bruce Winterrowd 
7 years ago

Excellent experience once again at Bill Jacobs BMW Bill Jacobs BMW contacted us regarding my wife's 320xi lease end options. Kwaku Bentil was our client adviser and he was an excellent facilitator. He was patient and thorough in the test drive of the 2018 X3 xDrive30i. He listened, which is a rare trait. He appreciated that we had done our homework on the vehicle and recognized that we had a working knowledge of leasing financial components. Because he listened, the negotiation process was quick and stress free. This is our ... read more

Business response:

Bruce Winterrowd, we're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bill Jacobs BMW! 

Lindsay's profile image
Lindsay 
7 years ago

Great Experience! I had a great experience! Bill earnest made the whole buying experience a breeze! (: thank you Bill Jacobs for making my car buying experience an easy one! 

Business response:

Lindsay, we are so happy we could provide you with an easy buying experience! Please don't hesitate to reach out if there's anything additional we can do for you. Safe travels! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.