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BMW
- Automotive
- Naperville, IL
About this business
Location details
2495 Aurora Ave, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Bill Jacobs BMW Good buying experience and no sales pressure. Very personable and professional.
Business response:
Sean, we're glad you had such a wonderful experience with us! Thanks for taking the time to let us know these details of your visit! Until the next time we meet, take care!
Smooth and efficient process! The overall expertise and knowledge of the sales staff is phenomenal. I was in and out relatively quick with no complaints. They took care of me and addressed all of my questions. Would I recommend them? Yes, this is my second car from Bill Jacobs.
Business response:
Hi Privatesurveillance, thank you for taking the time to leave a review for us at Bill Jacobs BMW. We're happy we could meet your expectations!
Bill Jacobs BMW Great buying experience. My client advisor, Kelly Donku, was extremely knowledgeable about the product and BMW / dealership support service. David Andrews was extremely helpful in finalizing this deal. Professional, no pressure experience.
Great experience Daniel was great! Went in ?looking? drove off in my 2017 X5. He was determined to make it easy for me. So far so good. My first BMW. Loving it
Business response:
Congratulations on your first BMW, Erika! We're happy to hear that Daniel made your experience so easy for you! If you ever have additional questions or needs, don't hesitate to reach out!
The Best Car Buying Experience I contacted Kelly Donku via the internet when we were searching for pre-driven X3's since we were about 45 minutes from the dealer. Kelly responded immediately and we worked out a deal over the phone that her Sales Manger Angel approved without hesitation. We even worked out a price for my 2003 trade-in sight unseen. Bill Jacobs kept all their promises and we were driving home in our BMW X3 within hours. Everyone on the Bill Jacobs team is first class when it came to the customer experience. Th... read more
Business response:
Hello, and thank you; we appreciate your feedback! Kelly is a great asset to our team and we'll be sure to let her know about your kind words and five stars. Please don't hesitate to reach out if there's anything additional we can do for you.
Buying a new car This is our 3rd purchase at Bill Jacobs. We always get great customer service. Kwaku our sales representative worked with our budget and got us into the vehicle we wanted. No high pressure sales tactics here just good pricing and financing.
Business response:
Patty, thank you for leaving us this wonderful feedback about your recent purchasing experience with Kwaku. We're pleased you received great customer service, and we hope you're enjoying your new vehicle. Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent customer service by Kelly Donku This is a first class operation and they treat customers like royalty. I own 4 BMWs but I was there to buy a four year old Honda Civic but I got the same pampered treatment as the BMW clientele and the facility is over the top. Excellent experience. Kelly Donku is the consummate professional.
Business response:
William 2002, we are so pleased you enjoyed your visit to Bill Jacobs BMW! Thank you, and have a fantastic day!
Great Service It was a pleasure buying a car at Bill Jacobs BMW. Rashard Grant was incredibly helpful and made sure we got the best price and financing. I highly recommend to my friends and family!
Business response:
Thanks for the great review and recommendation, Suzanne! We are so happy that Rashard was so helpful in the purchase of your new car! Please don't hesitate to reach out if there's anything we can do for you.
Mark m Outstanding sales service from Kelly Neitzer, Amir Hashemi, David Andrews.
Business response:
Mark, thank you so much for the positive review! We'll be happy to let Kelly, Amir, and David know about your kind words and five stars! Please let us know if there is anything else we can do for you; we are more than happy to help!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 3,753 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.