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BMW

4.9

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
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MAlv44's profile image
9 years ago

Outstanding service! David Rea is outstanding! I can't say enough about the consistent follow-up with me during the repair process. He also helped to find a solution for my wheels that saved me a significant amount of $$$! See David for your BMW service needs! 

MikeC's profile image
9 years ago

Quality throughout I gave Bill Jacobs five stars when I bought my car and I'm doing it again after two years of top-flight service. The appointments are easy, they have intake down to a science, and generally provide exemplary customer service at every step in the process. They've been great throughout. 

Jain's profile image
9 years ago

Great buying experience and service Excellent buying experience. No hassle, competitive pricing and no pressure. Love the car and dealer responsiveness. 

BRIAND's profile image
9 years ago

BILL JACOBS BMW EASY TRANSACTION. NO PUSHINESS, BEN AND NICK WERE VERY ATTENTIVE!! 

jarkins's profile image
jarkins 
9 years ago

Quick, courteous and responsive to my emergency My wifes' car overheated in an inopportune time and place. A Monday morning phone call to the service department resulted in a quick tow, repair and loaner given. I was impressed with their quick response on a Monday morning (probably the busiest time of the week). When I picked up the car the next day at the dealership it was shined up and ready to go. 

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Mitchell 
9 years ago

Second Srevice Visit I met Mo Ali, service manager, on my second service visit to Bill Jacobs. Mo went through all the covered maintenance my 2014 X3 was due for. Even though my X3 has low mileage, about 12,000 miles, Mo told me they would replace all the wipers, in car air filter, besides the normal oil and filter change I was due for. I was told of some recommended maintenance that was not covered, tire rotation and alignment. My tires do not show any abnormal wear and tear, no rounding at the edges, so I declined. Mo did ... read more

bimmer fan's profile image
bimmer fan 
9 years ago

hassle free buying got my car on a busy saturday afternoon. a lot people were waiting. within 3 hours I drove my car home. paperwork was straight forward. the sales are professional, not your pushy typical type. 

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Car Guy 
9 years ago

Airbag recall Hadn't been to the new Bill Jacobs facility. All I can say is WOW. The place is beautiful. It's not like going to the dealer - it's like going to a spa. I half expected to get an offer for a neck massage while I waited in the lounge, drinking my hot tea... The premises are simply gorgeous - all glass and all white... My only complaint is that when they replaced the airbag in my M3, you could see how they removed the plastic trim to get to it - there's a bit of a scratch in the plastic. It's likely unavoidable. ... read more

CDR - U. S. NAVY - Retired's profile image
CDR - U. S. NAVY - Retired 
9 years ago

CDR's 435i High rated dealership that the entire staff showed and performed professionally and had pride in their positions at this dealership and had the highest respect for all my needs in regards to buying a BMW from them... 10 Star Dealership 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is open now. It will close at 9:00 p.m.