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BMW

4.9

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
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C Montgomery's profile image
C Montgomery 
9 years ago

Great Service first time in My first time at Bill Jacobs BMW and i felt welcome from driving in until I left I only had a oil change but when the service agent told me that they put my key in a key holder and it told them all that was needed for my car I must say I was impressed with that Now I know what my car needs even though I bought it used with low miles at another dealer the needs for the car are not excessively expensive. Great Dealership, Great Car, Great Company. Bill Jacobs BMW of Naperville :) 

GH's profile image
9 years ago

A great experience! We bought our first BMW last weekend. Overall a great experience. Everyone involved in the process was professional and very helpful. Sam Hanash provided a great support with the sale process. He was very knowledgeable and personable, made us feel comfortable. Excellent customer service so far. Now as a BMW owner, I hope I will see this high quality service in the future when we will bring our car for service or other issues. 

Ron N.'s profile image
9 years ago

Great Service Bret and his team at Bill Jacobs did a terrific job with the overall service experience. 

Mike W.'s profile image
Mike W. 
9 years ago

Great service Just purchased my first BMW after many years of driving Japanese cars at Bill Jacobs BMW last week. Overall great experience and I would highly recommend them to everyone 

Kris's profile image
9 years ago

Great service Great customer service! I would highly recommend them to every BMW owner. 

Smiffy's profile image
9 years ago

Great service! Took my car in for warranty work. They were very busy but still hustled to get me in. The foreman took me over and we inspected the car together which alit of places don't like to do. Also went on a test drive together to try figure out the complaint I was telling them about. Previously took it to Westmont bmw and they told me they test drove the car and there was nothing wrong with it. This dealer ship found that my brakes were bad and they replaced it under warranty along with other things they found and rep... read more

Wayne's profile image
9 years ago

Our pre-owned purchase experience A number of years ago we purchased our first certified pre-owned vehicle and our first BMW. We worked with Nick Pandola who made it a smooth and efficient process. It couldn't have been easier or more pleasant. Whenever i had occasion to return for service i always sought out Nick to chat. When we decided last Thursday to explore a possible purchase we searched the website and found an ideal vehicle. We went the next day for a test drive and immediately looked for Nick to help us again. It w... read more

pamers's profile image
9 years ago

Special Service I have been a BMW driver for fifteen years. The service department has always been helpful, friendly with excellent outcomes. Their pricing is fair and comparable to outside companies. Do not hesitate to bring your in for any work you need. 

R. Altman's profile image
R. Altman 
9 years ago

Service Review Brought my recently purchased X5 in for service. I had a couple of issues to get resolved. My service advisor was Jeff H. He took very good care of me during the review process and making sure that my vehicle issues were corrected properly. It took a little while, but when I got my X5 back, it was fixed properly and of course did not cost a dime. The vehicle was washed and vacuumed and looked great when I picked it up. Good job Jeff and Bill Jacobs BMW. I shall continue to bring in my two BMWs into your facili... read more

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is open now. It will close at 9:00 p.m.