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BMW
- Automotive
- Naperville, IL
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
2495 Aurora Ave, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Super Salees Associate! About one year ago I purchased my second new BMW from Bill Jacobs. I think the best part of my experience was my sales associate Aldijana Hodzic. I wasn't getting very good follow up from another associate and out of the blue Aldi called and convinced me to come in. From the moment I met her I could tell a difference from my other associate. She was very attentive and made me feel comfortable at the dealership. She didn't pressure me at anytime which happens all to often at some dealerships and she wo... read more
Excellence in Customer Service I purchased my vehicle from Bill Jacobs in Naperville in 2010. I have since moved to the Northwest Suburbs but have continued to take my car in for service to Naperville. The reason is simple...I really trust my service advisor Lindsey Drugan. Lindsey has provided me with excellent customer service and I trust her service recommendations, which can be overwhelming to someone who isn't mechanically inclined. Lindsey has always been very accessible to me and takes the time to explain what service... read more
Exceptional Service Lindsey Drugan is an exceptional service advisor who I request for each and every visit. She is well-prepared when I arrive and reviews everything with me in detail. Lindsey is patient, extremely courtesy, and friendly. She clearly doesn't make us feel like we are a number. Lindsey makes sound recommendations and does to attempt to push any unnecessary services or repairs on me. She is attentive to emails when I have a question to verify if a service is necessary or if a recall affects me. Lindsey is the ... read more
Solved a long standing problem I would like to add my complements to Lindsey Drugan for competence and exceptional service. She has always been very proactive and was able to solve my problems with defective wheels after several attempts with other service people. This apparently involved coordination with sales and the service department. She is a great asset to the dealership.
Exceptional Service From beginning to end, my experience with Bill Jacobs BMW, and Lindsey Drugan in particular, has been nothing short of exceptional. Lindsey is easy to reach via phone or email and always keeps you in the loop on what is happening with your vehicle. Lindsey is knowledgeable, professional, and doesn't push unnecessary and costly repairs.
Best buying experience of any dealer I purchased my BMW 320xi about 3 months ago. I've had nothing but great quality and driving experience. The Bill Jacobs dealership is a very welcoming place. I had the honor of having Aldijana as my sales rep. She was very knowledgeable with the vehicles and was able to give me specific detailed information on the car of my interest. My overal experience was great. Very friendly and helpful. Thanks Bill Jacobs BMW and thank you Aldijana for making my car buying experience a special one
Got the car we wanted! We went to a previous BMW dealership looking to purchase a car and the price there on the car was ridiculous. We almost gave up hope until we looked online at another dealership which happened to be this one. We didn't want to leave disappointed since it was way out of our way. We walked in and Aldijana Hodzic helped us look at the car, compare it, test drive it and in the end buy it! We had a great experience and we can't thank her enough. We will definitely be back when it's time for a new vehicle.
Great experience They knew more about the M3 than I did after researching the car on the internet they still added more details to the performance and details of the car During the test drive they knew all the systems and how to maximize the driving experience, which why I purchased it from them, overall a great purchasing experience
Great Service! Great car! We just purchased our first BMW X5 at Bill Jacobs BMW in Naperville, and it was a wonderful experience from start to finish! Mike O'Brien and JP (John Panousopoulos) were great to work with. They helped us find the perfect car, and then made the deal work exactly how we wanted it! They were quick to answer any questions or concerns we had. It was also a beautiful new facility to shop in. We will definitely recommend to anyone looking for a luxury car!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 3,753 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.