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BMW

4.9

About this business

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
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Paul Ivanyi's profile image
Paul Ivanyi 
6 years ago

Mike Allwin. (Service) EXCEPTIONAL SERVICE Mike Allwin was exceptional ! Awesome service! Took care of my car, and it was perfect ! Thanks Mike ! 5 STARS ! 

Business response:

Paul, thank you for your kind review; we are happy to pass along your comments to Mike! If you're ever in need of more help, please let us know! 

Crystal's profile image
Crystal 
6 years ago

Bill Jacobs The reason I keep buying and servicing with Bill Jacobs, Mike A and the sales team, always treat me like family, keep up the great work. 

Business response:

Crystal, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for continuing to choose us for your automotive needs! 

Paul Frea's profile image
Paul Frea 
6 years ago

2014 Camaro Jacob was thorough and professional. I flew in from Columbus Ohio to pick up the car. A porter from the dealership picked me up and I was at the dealership in about 30 min. The whole process was fast and easy. Car was as described and even better than I was expecting. Would highly recommend. 

Business response:

Paul, we strive for 100 percent satisfaction, and it is great to see you had such a positive car buying experience at Bill Jacobs BMW. Congratulations on your new vehicle! We are always more than happy to assist you if anything else comes up. Take care! 

Diane's profile image
Diane 
6 years ago

Service Alex Flinn was a huge help in getting my vehicle fixed the same day. I’m glad I came to Bill Jacobs BMW. I will definitely come back and service my vehicle here. Top notch. 

Business response:

Thank you for taking the time to let us know how we did. We hope you have a great day! 

Robyn's profile image
Robyn 
6 years ago

Service This dealership is great for having awesome employees. Everybody is very helpful and I can come in without an appointment to get my fluids topped off. Alex Flinn and staff are the best. 

Linda S's profile image
Linda S 
6 years ago

Bill Jacobs Always a pleasure to go in for service, Mike Alwin and the team at Bill Jacobs are always so attentive to what I?m there for and make sure they I?m taken care of. 

Business response:

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Olaf Birkholz's profile image
Olaf Birkholz 
6 years ago

Bill Jacobs BMW Thanks as always to Mike Alwin and Bill Jacobs team for the great service. 

Business response:

Olaf, we're glad to hear you enjoyed your visit. We look forward to your next visit! Take care! 

Penny Kukla's profile image
Penny Kukla 
6 years ago

Mike A in the service department is Top Notch! I?ve been using Mike A in the service department for years now. He is absolutely the best! He always makes scheduling service super easy. He is welcoming when I arrive and keeps me informed of what?s going on with my vehicle. He?s honest and very knowledgeable. Highly highly recommend! 

Business response:

Penny, your wonderful feedback and rating mean a lot to us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! 

Stephanie Randazzo's profile image
Stephanie Randazzo 
6 years ago

BMW Service Always top notch service from Mike A and the Bill Jacobs service team, thanks for the attention to detail. 

Business response:

Stephanie, your satisfaction is our top priority. If you're ever in need of more help, please let us know! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is open now. It will close at 9:00 p.m.