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BMW

4.9

About this business

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
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Carter's profile image
Carter 
6 years ago

Repair Fantastic service. The service writer Alex Flinn is the best. He always gave me updates and helped me with the repair cost. I’m glad I brought it here. 

Jason's profile image
Jason 
6 years ago

Service Great place to have your car serviced. Highly recommend Alex Flinn as your advisor. The service appointment went very smooth and did not have to wait at all. Happy with my service. 

Business response:

Thank you for taking the time to let us know how we did. We hope you have a great day! 

Srinath's profile image
Srinath 
6 years ago

Repair Alex Flinn at Bill Jacobs BMW helped me when I was broken down on the side of the road. He was able to assist me in towing my vehicle and provide me with a loaner. Quick service and now back on the road. Great job. 

Business response:

Srinath, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care! 

Nancy's profile image
Nancy 
6 years ago

Service Alex Flinn was delightful to work with. Explanation of services and repairs are accurate. Never had a better service experience than at Bill Jacobs BMW. 

Business response:

Nancy, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. Thank you, and have a fantastic day! 

Arnie's profile image
Arnie 
6 years ago

Serviced Bill Jacobs BMW is great. Had to bring my vehicle in for a recall. Alex Flinn and the foreman went over the whole car with me. It was great. Never was able to do that before. 

Business response:

Arnie, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help! 

Stella Kroll's profile image
Stella Kroll 
6 years ago

Service Mike A. Is alway professional, courteous and very knowledgeable. Thank you for making each service visit painless and efficient. 

Business response:

Stella, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. If you have any further questions, please don't hesitate to reach out. Take care. 

Shane's profile image
Shane 
6 years ago

Repair My vehicle got towed because of pothole damage. Alex Flinn got me in right away and helped me throughout the process of getting Insurance involved. I wouldn’t know what to do if I didn’t get his help. Thank you. Top notch! 

Business response:

Shane, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you have any further questions, please give us a call. We're always happy to help! 

Dean Gialamas's profile image
Dean Gialamas 
6 years ago

Service Jeff Hulsebus was very knowledgeable, Helpful and Friendly. He went out of his way to Ensure I had an overall good experience 

Business response:

Dean, we are glad we could help! We hope to be of service to you again in the future. Safe travels! 

Jeff Ward's profile image
Jeff Ward 
6 years ago

2016 BMW 3 series service review Top notch service, very professional and thural, would highly recommend this dealership for all your service needs. Associate- Jeff with Bill Jacobs 

Business response:

Jeff, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is open now. It will close at 9:00 p.m.