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BMW

4.9

About this business

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
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Ken's profile image
Ken 
6 years ago

Repair Had repair work done at Bill Jacobs BMW today. This dealership really knows how to service customers. Alex Flinn from the get go was on top of things. Quick and easy. Great experience. 

Business response:

Ken, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you. 

Julianne's profile image
Julianne 
6 years ago

Service Alex Flinn and staff at Bill Jacobs BMW are first class. I was impressed by the way they give you attention and want to make your experience top notch. I’m glad I purchased from here and you should too!!! 

Charly Jeganathan's profile image
Charly Jeganathan 
6 years ago

Mo No 1 Service Advisor Mo is an ace at his job. Your dealership is lucky to have some one of his character. 

Agnes W.'s profile image
Agnes W. 
6 years ago

Mike A. of Bill Jacobs BMW Bill Jacobs BMW has the most awesome staff and customer service. Mike A. is never too busy to answer my questions and share some small talk. He is a 5-star employee and one of the main reasons I recommend this dealership! 

Business response:

Agnes, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Thanks again for the recommendation, and have an amazing day! 

Anthony Brummel's profile image
Anthony Brummel 
6 years ago

Great Job Mike Alwin!!! Mike Alwin hands done the best service advisor at Bill Jacobs. I?ve worked with him for about 15 years on various BMW?s. He?s one of the reasons I stay with the brand!! 

Business response:

Anthony, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Adam's profile image
Adam 
6 years ago

Serviced Alex Flinn was great. Very easy to make appointment and made my service visit a pleasure. It was really cool to go over the vehicle with technician before they started working on it. 

Business response:

Hi Adam! We're so happy we were able to help you out! Thank you so much again for your feedback! We hope you have a great day! 

Rick's profile image
Rick 
6 years ago

Repair Took my sons car in for diagnosis today and dealt with Alex Flinn. Very professional and attention to detail. Never really liked dealerships but Bill Jacobs BMW is one I would consider for service. 

Business response:

Hi Rick, thank you so much for your positive comments about Bill Jacobs BMW! We hope to see you soon! 

Lisa N's profile image
Lisa N 
6 years ago

BMW Service Mike Alwin always makes sure all service needs are addressed, thanks to the Bill Jacobs team. 

Business response:

Lisa, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! We hope to see you soon! 

Morgan Taylor's profile image
Morgan Taylor 
6 years ago

service BMW Always great service from Mike A , always takes the time to listen to my service needs. 

Business response:

Morgan, we are glad we could help! We look forward to your next visit. Take care! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is open now. It will close at 9:00 p.m.