BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.9

About this business

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
Select a rating
Punjab's profile image
Punjab 
6 years ago

Repair My vehicle was running rough. Advisor Alex Flinn helped me that day. They found a bad coil. I was glad they got me in quickly and repaired right the first time. Good job 

Business response:

Hi, we are very happy to have provided you with such a positive experience! We hope to see you soon! 

Bryan's profile image
Bryan 
6 years ago

Serviced Service advisor Alex Flinn is great to deal with. Transparent on all services that needed and he goes above and beyond to make sure that your service visit goes smoothly. Highly recommend. 

Business response:

Bryan, thanks for your praise and kind comments about our team. Thank you for the great recommendation! We hope to see you soon! 

Rich B's profile image
Rich B 
6 years ago

Great Service Fixed everything and then some and had me in and out same day. Jeff is super responsive and helpful. 

Business response:

Rich, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW! Safe travels! 

Kim's profile image
Kim 
6 years ago

Service BMW Thanks to Mike A, always a pleasure to talk too , will always take the time to answer all my service questions 

Business response:

Kim, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Elaine Cosantino's profile image
Elaine Cosantino 
6 years ago

Customer Jeff Hulsebus is the best service advisor! He?s always efficient, personable, and professional! 

Business response:

Hi Elaine! We're so happy we were able to help you out! If you're ever in need of more help, please let us know! 

Maddie's profile image
Maddie 
6 years ago

Thank you Thank you to Deanna in service for always taking such good care of me and my car! I appreciate the way she prioritizes the work I need done! Thanks Deanna! 

Business response:

Hi Maddie, thank you so much for your positive comments about Bill Jacobs BMW! If you have any further questions, please don't hesitate to reach out! 

Sundar's profile image
Sundar 
6 years ago

Service My car needed service and took it into Bill Jacobs BMW. Great service and easy to make appointment. They were able to get me in on the same day. Alex Flinn was great. Thumbs up. 

Business response:

Hello, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. If you have any further questions, please give us a call. We're always happy to help! 

Jeff Suchevits's profile image
Jeff Suchevits 
6 years ago

Service Dept Jeff H, service Dept was able to get me in for service after I messed up the timing. Always goes the extra mile to help to ensure everything is done beyond my expectations. 

Business response:

Hi Jeff, thank you so much for your positive comments about Bill Jacobs BMW! We are always more than happy to assist you if anything else comes up. Take care! 

Sundar Bandepalli's profile image
Sundar Bandepalli 
6 years ago

Mo the superstar Service Advisor Mo is the true representation of what an all star Service Advisor should be! He sets the bar and believe me it is high! Keep leading the way Mo! 

Business response:

Hello, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is open now. It will close at 9:00 p.m.