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BMW

4.9

About this business

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
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Corille Voller's profile image
Corille Voller 
6 years ago

BMW service repair by Jeff As always Jeff did a fantastic job! I have been working with him for a while and is always on top of things 

Business response:

Corille, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Okpara Smith's profile image
Okpara Smith 
6 years ago

Mo is the man Mo is the golden boy at Bill Jacob's BMW. Thanks for everything Mo. 

Business response:

Okpara, thank you for the high star rating! Until the next time we meet, take care! 

Yasser Nafei's profile image
Yasser Nafei 
6 years ago

Mo in Service Mo was phenomenal and his customers service shills are incredible 

Business response:

Hi Yasser, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Rose's profile image
Rose 
6 years ago

Repair Brought my 3-series in for repair. Alex Flinn was really good at explaining the cause for failure. I was happy to know that my vehicle is really good shape. Spectacular dealership. 

Business response:

Hi Rose, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day. 

Zaida's profile image
Zaida 
6 years ago

Repair Bill Jacobs BMW is great. Always, has parts in stock and they care about the customer. Alex Flinn was really helpful. Cost of repairs are not that expensive and very affordable. 

Business response:

Zaida, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care! 

John Huang's profile image
John Huang 
6 years ago

excellent service at bmw naperville with jacobs had wonderful time with Jacobs and Jose, service is excellent, super friendly, wonderful.experience, highly recommended. thank you John 

Business response:

Hi John, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know! 

Elisa Hill's profile image
Elisa Hill 
6 years ago

Bill Jacobs BMW in Naperville Nestor and the sales manager, very patiently, helped me select a vehicle that suited my needs. They gave me a fair, if not excellent, deal, that I was quite satisfied with. The customer service they provided to me was excellent and I would definitely buy from them again. 

Business response:

Elisa, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Thank you so much again for your feedback! We hope you have a great day! 

SIVASWAMI GIRIDHARAN's profile image
SIVASWAMI GIRIDHARAN 
6 years ago

Servicing my X1 John Stout is extremely nice and accommodating. Exceptional service! 

Business response:

Sivaswami, thank you for your kind words and this wonderful review! Thank you, and have a fantastic day! 

Kari Armbruster's profile image
Kari Armbruster 
6 years ago

BILL JACOBS Always a pleasure to go in for service, Mike Alwin always takes the time to go over my car with me on your service racks to let me know any potential issues and explains what needs to be taken care of . 

Business response:

Kari, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is open now. It will close at 9:00 p.m.