BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.9

About this business

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
Select a rating
Richard Morehouse's profile image
Richard Morehouse 
6 years ago

Rick Moerhouse I worked with Jeff and he was extremely knowledgeable regarding my needs for my M3. He followed up on any concerns I had. 

Business response:

Hello Richard, thank you for taking the time to let us know about your experience with Jeff! Please let us know if there is anything else we can do for you; we are more than happy to help! 

Martin Esparza's profile image
Martin Esparza 
6 years ago

Mo Service Advisor Mo is a pleasure to deal with and makes my visits to BMW an ease. 

Business response:

Hi Martin, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! 

Reginald Echols's profile image
Reginald Echols 
6 years ago

OUTSTANDING SERVICE and service assistant ???? Jeff was outstanding and very attentive service assistant and made sure everything was done perfectly he needs to be watered he is an outstanding young man. ?????? 

Business response:

Hello Reginald, thank you for taking the time to share your thoughts! Feel free to reach out to us if you need anything. Have a wonderful day! 

Dave's profile image
Dave 
6 years ago

Great Experience 2020 X5 Just purchased a 2020 X5 and had a great experience. After buying from 3 other BMW dealers over the years, Bill Jacobs earned my business because of a great price and great buying experience. My salesman Nestor was friendly and knowledgeable and made the whole process quick and simple. 

Business response:

Hello Dave, thank you for sharing your positive purchasing experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Chris Davis's profile image
Chris Davis 
6 years ago

Customer Jeff my service guy was awesome! I couldn?t have asked for a better experience. Would highly recommend. 

Business response:

Chris, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. We hope to see you soon! 

Nikki B's profile image
Nikki B 
6 years ago

Mo Ali Always a great experince with Mo. This is agreat dealerahip. 

Business response:

Nikki, we are glad we could help! We look forward to your next visit! Take care! 

Rich Altman's profile image
Rich Altman 
6 years ago

Love My Service Advisor! Jeff H. Is my service advisor. He goes the extra mile in making sure my two BMW?s are up to date and serviced properly! Besides up to date maintenance, I had an annoying rattle in the lift gate on my X5. Jeff made sure that the rattle was eliminated, after much investigation and road tests; before he would release the vehicle back to me. I appreciate that level of service! Good job Jeff and Bill Jacobs for having great mechanics!! 

Business response:

Rich, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you. 

Tom Reimer's profile image
Tom Reimer 
6 years ago

Mo is the best in Service Mo is great at what he does. Thanks Mo for all your help! 

Business response:

Tom, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW 

Stanislawa M.'s profile image
Stanislawa M. 
6 years ago

service Thank you Mike A. for the excellent service today. Always knowledgeable and efficient. We can always count on Mike A. to get the job done right!! 

Business response:

Stanislawa, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.