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BMW
- Automotive
- Allentown, PA
About this business
Location details
4600 Crackersport Rd, Allentown, PA, 18104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
This is the 3rd vehicle we have purchased with Mark in sales and Jean in the finance department. As always, they are the best. Mark and Jean are both honest, pleasant, and always consummate professionals. We choose to do business with Daniels because of them. Unfortunately, they have a new sales manager who carries on like a cheap, sleazy, used car salesman. He is rude, unprofessional, and definitely not what one expects when purchasing a BMW. He is not of the caliber of the rest of the high quality Daniels staff we have com... read more
Business response:
Thank you for continuing to be a valued customer of Daniels BMW, and thank you for your kind words about Mark and Jean. Your comments about our Sales Manager are disturbing, and I would like to encourage you to call me directly regarding your concerns. We value our relationship with all our customers. If I can be of assistance, or if you would be willing to provide more detail here is my contact information: Bill Stoeckel General Manager Daniels BMW 610-820-2950 Thank you for taking the time to communicate.
I was interested in purchasing a new, 2011 BMW 328xi so my wife and I went to Daniels BMW to test-drive the vehicle. After comparing pricing from other BMW dealers, Daniels was by far the most competitive. We ordered the vehicle in January, bracing ourselves for the 8 week wait! During the wait, my persistent (bordering on annoying) phone calls and emails were all answered by Chris immediately and without any sign of frustration. Chris also allowed me to come in to test-drive a second vehicle while mine was on-order, just to... read more
Let me start off by saying this is the first time I have purchased a BMW car. I actually owned a motorcycle first and decided to look into their cars/SUVs when my wife's lease came due. First we decided to look for a certified X3. The experience with Daniels BMW and Dave Hackett specifically was fantastic. There was never any "pressure sales" and when there was an opportunity with a car becoming available Dave was sure to let us know. What I really appreciated is that Dave used technology to communicate with my wife and I th... read more
This was the second BMW I've leased from Daniels. I had the pleasure of working with the same sales consultant who knew exactly what I was looking for (even though I initially didn't). He walked me through all of the available options and gave very much appreciated opinion on the utility and value of each, which ended up saving me a few bucks in the process. It's the honesty, at the expense of a higher purchase price for Daniels, that will bring me back for the next one.
Business response:
Thank you for your kind words and taking the time to compliment our store about the value you found dealing with our staff. Your sales person Richard Hughes continues to share the expertise he has gained in over thirty years of selling BMW's at Daniels BMW. We wish you many miles of safe and enjoyable driving pleasure. Bill Stoeckel, General Manager
I recommend you see Greg Clark, a sales person extraordinaire! We purchased a used car and he helped us decide what our needs were, not just what was available. This was a considerable feat since, I was trying to buy a car that can be used with handicapped equipment. He is also a good person and trustworthy, the antithesis of a used car salesman. He's been always reliable and responsive to our needs. Keeping good humor throughout the process, even through all my repeat questions. We could not have had a better salesperson he... read more
I have rated this dealer and its salesperson as First class all the way. I found this car online, upon calling, I was immediately placed with a knowledgeable and friendly sales associate. I told him which vehicle I had in mind, He was able to provide me all the dealer service records, as well as having a detailed knowledge of the exact car I was interested in. I live about 4 hours from the dealership, after speaking with Dick Hughes extensively about the car, I decided it was worth my time to take a look at this car. Upon ar... read more
I have nothing but positive reviews for Tony Malgapo and Daniels BMW. I have purchased many cars over the years and this was my best experience in purchasing a car. Everyone was so professional and friendly. There were no high pressure sales talks or pressure to purchase any additional options. Although my purchase was for a pre owned auto, the vehicle was in excellent condition. I am very happy with my purchase. Even though I live in Connecticut and traveled 340 miles roundtrip to purchase the car, Tony made the process pai... read more
I had a very positive sales experience with Daniels BMW and Tony Malgapo. Specifically, I am an out-of-state customer and found out about my car and Daniels BMW over the internet. I did not have too much prior information about Daniels BMW prior to my experience but I will say that I am very satisfied with my sales experience with Daniels BMW and my client advisor, Tony Malgapo. My trip to Daniels BMW was 2 hours and Tony made sure that there was not any hassle or wasted time upon my arrival. He offered me refreshments and g... read more
Richard Hughes, our salesperson, did an excellent job facilitating the purchase of a 2011 BMW 535. He was very respectful, a good listener, has thorough product knowledge and followed up after the sale to ensure our satisfaction. We would recommend him to prospective buyers.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 3,328 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.