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BMW

4.5

About this business

Location details

700 Kenilworth Dr, Towson, MD, 21204, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.52,738 reviews
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Scott.Muhlbaier's profile image
Scott.Muhlbaier 
5 years ago

"Great customer service. Always enjoy experience there...." Great customer service. Always enjoy experience there. They manage the COVID experience well. Derrick has supported me there for years. A bit Pricy but worth it. 

Business response:

Hi Scott - We truly appreciate your continued trust in BMW of Towson. Thanks for the kid words about Derrick! Much appreciated! 

Ccaldee33's profile image
Ccaldee33 
5 years ago

"Blake was incredible throughout the process. Often it’s a..." Blake was incredible throughout the process. Often it’s a strenuous process when purchasing a vehicle but Blake made that level of anxiety and stress go away. I felt valued as a customer and I appreciate it. 

Business response:

We are so happy to read that Blake made the buying process so enjoyable. Thank you for choosing BMW of Towson and congratulations on your new BMW. 

dave7074's profile image
dave7074 
5 years ago

"This was my first BMW and Bryon did a great job walking..." This was my first BMW and Bryon did a great job walking me through the various packages and options and making sure I got the vehicle I wanted. I never once felt pressured to make a decision or buy anything I didn't want. Definitely would recommend working with him. 

Business response:

Hi Dave, Thanks for taking the time to post your review. We're so happy that Bryon did such a fantastic job assisting you with your purchase. Thanks for choosing BMW of Towson! 

Tracdawn71's profile image
Tracdawn71 
5 years ago

"Tyler was great, super knowledgeful and friendly. The..." Tyler was great, super knowledgeful and friendly. The finance process was a breeze. Tyler had a "door ding" fixed on our Certified BMW at no extra charge and in a timely manner. Will definitely be buying another BMW from him one day! 

Business response:

Thank you for your review. It's our goal to go above and beyond for our clients. We're glad you felt Tyler and our team did our job. Thank you for choosing BMW of Towson! 

jbalesh's profile image
jbalesh 
5 years ago

"Derrick deserves an A+ for his great service...." Derrick deserves an A+ for his great service. Unfortunately the guy I spoke to on the phone to make my appointment bricked it and my appointment was lost. Fortunately Derrick saved the day and contracted the wheel guy and arranged for the car to be worked on. He deserves kudos from management for saving the day. Thank you, Derrick! 

Christina H's profile image
Christina H 
5 years ago

"Tyler was wonderful to work with on this purchase. He..." Tyler was wonderful to work with on this purchase. He was knowledgeable, kind, and attentive to detail. We would highly recommend him for your car buying needs! 

Business response:

Hi Christina, Thank you so much for sharing your feedback. We're glad your experience working with Tyler was 5-stars! 

alerne13's profile image
alerne13 
5 years ago

"Wonderful service as always. Very professional, clean,..." Wonderful service as always. Very professional, clean, and took precautions which made me feel safe. Greg is personal and friendly and offers honest help and opinions. 

Business response:

Thank you for your feedback regarding Greg and our service team. It was a pleasure servicing your BMW. Thank you for choosing BMW of Towson. 

denise.janowiak's profile image
denise.janowiak 
5 years ago

"Tyler Lanham made my vehicle purchase the easiest I have..." Tyler Lanham made my vehicle purchase the easiest I have experienced. He delivered the vehicle to my doorstep and completed the purchase paperwork in my home at the kitchen island. It was an awesome experience. Thank you Tyler! I LOVE my new vehicle. 

Business response:

Hi Denise, Congratulations on the purchase of your new BMW!! We're thrilled to read that Tyler made your entire experience easy! We're so glad you're part of our BMW of Towson family. Thank you! 

Bjorn's profile image
Bjorn 
5 years ago

"Bryon is knowledgeable about the features on the car and..." Bryon is knowledgeable about the features on the car and he is very friendly. He is easy to work with and will not pressure you to purchase. 

Business response:

Hello Bjorn, Thank you for taking the time to review Bryon! We're so glad he was instrumental in your BMW purchase. Thanks for choosing BMW of Towson. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 2,738 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.