This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Towson, MD
About this business
Location details
700 Kenilworth Dr, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Owen Duffy is the bomb! I have purchased 9 cars in the..." Owen Duffy is the bomb! I have purchased 9 cars in the last 20 years from this dealership and only deal with Owen. He always know how to get you your deal.
Business response:
Hi Tim! We really enjoyed reading your review - we couldn't agree more about Owen! Thank you for sharing your feedback and for your continued trust in Owen and our BMW of Towson team!
"I have a 2005xi wagon serviced by Towson BMW. The people..." I have a 2005xi wagon serviced by Towson BMW. The people are always helpful and friendly treating me and my car great. And they’ve added a new video feature showing what they did.
Business response:
Hi Kenny! We're glad you were pleased with the high level of service you received from Terrence. We're so glad you enjoyed the video feature! Thanks for choosing BMW of Towson!
"Excellent service from start to finish. Greg Meyers was a..." Excellent service from start to finish. Greg Meyers was a pleasure to work with. Towson BMW does a great job and I especially like the video!
Business response:
Hello SHL, Thank you for sharing your feedback! We're glad you've been pleased with all of our amenities! Thank you for choosing BMW of Towson for your service needs!
"Found the car online, test drove, negotiated price,..." Found the car online, test drove, negotiated price, Picked the car up - all pretty seamless. Tyler was very easy to work with and made it a positive buying experience
Business response:
Thank you so much for taking the time to review your purchase experience with Tyler. Your overall experience is our #1 goal. Thank you for choosing BMW of Towson.
"Everyone was very professional and very helpful. Great..." Everyone was very professional and very helpful. Great car buying experience. Excellent customer service from everyone we spoke to. Would highly recommend to anyone looking for a new car
Business response:
Thank you so much for sharing your kind feedback! We are so glad that Tyler and our team made the buying process seamless. Thank you for trusting BMW of Towson and enjoy your new BMW!
"Terrific experience. Tyler was great. He was..." Terrific experience. Tyler was great. He was knowledgeable and very responsive. He advocated a great trade-in value and discount on the extended warranty. Entire process was smooth from start to finish
Business response:
Hello A Gormley, Thank you for your recommendation! We truly appreciate your kind words. Thank you for choosing BMW of Towson for your BMW needs!
"Efficient, professional, and trustworthy are just a few..." Efficient, professional, and trustworthy are just a few words to describe Terrence Savoy in the service department at BMW of Towson. The entire service department is great and I wouldn’t have my car serviced any where else.
Business response:
Thank you for taking the time to share your feedback regarding your service experience with Terrence and our team. We're lucky to have you in our BMW family. From all of us at BMW of Towson, thank you for your continued trust in our dealership!
"Good service by most. Very busy in early Am entry and..." Good service by most. Very busy in early Am entry and lack of details on process of keeping customer updated on service while I had to wait No one provided direction of where customers could wait I had to find myself. This may have been early morning rush
Business response:
Hi Dr. C. Thank you for sharing your most recent experience with us. We take client feedback seriously, as it helps us improve our processes. Please rest assured that we will address this with our management team and we will work harder to ensure better communication. Thank you.
"Tyler Lanham helped me with the purchase of a new BMW X1...." Tyler Lanham helped me with the purchase of a new BMW X1. He was thorough, thoughtful and no-nonsense. I truly appreciated his help. The whole process took less than 2 hours.
Business response:
Hi Valerie, Thank you for your review. It's our goal to ensure your total satisfaction. We're glad Tyler made the process 5-stars! Congratulations on your new X1 and thank you for choosing BMW of Towson.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 2,738 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.