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BMW
- Automotive
- Towson, MD
About this business
Location details
700 Kenilworth Dr, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Very efficient experience. Polite and willing to have me..." Very efficient experience. Polite and willing to have me return in a week with any questions. Have used service department on my other BMW and was very pleased,
Business response:
Thank you for your continued trust in BMW of Towson. We're glad we have been able to assist you with both sales and service needs. Enjoy your new BMW!
"The professional attention I receive from Terrence..." The professional attention I receive from Terrence Sawyer, as well as the quality of work by your service department keep me coming back to BMW of Towson.
Business response:
Hi Theresa, Thank you so much for reviewing your experience with Terrence. We appreciate your kind feedback. Thank you for choosing BMW of Towson for your service needs!
"What a pleasure to work with Tom Wolff, my service..." What a pleasure to work with Tom Wolff, my service consultant. I rely on his expertise when he responds to my questions and I find him to be mature , honest, and reliable. I like the technicians evaluation of my car which I can see thru their video. It’s very cool.
Business response:
Thank you so much for sharing your feedback! We appreciate the kind words regarding Tom as he is an asset to our team. Thank you for choosing BMW of Towson for your service needs.
"Blake and the dealership were thoughtful, attentive, and..." Blake and the dealership were thoughtful, attentive, and addressed all issues during my car purchase. It was seem less and very professional and I won’t hesitate to buy my next car from Blake!
Business response:
Hi Bradley, Thank you so much for sharing your feedback! We're glad Blake and our team made buying a BMW a 5-star experience. Thank you for choosing BMW of Towson!
"Found a car online and was lucky to meet Tyler as a..." Found a car online and was lucky to meet Tyler as a salesman. Tyler was persistent but not pushy. He valued my time and was helpful in negotiations. Highly recommend Tyler and BMW Towson.
Business response:
Thank you for the great recommendation! We're glad Tyler and our team were able to make your buying experience A+! Congratulations on your purchase.
"Great service ! Video sent by tech midway to show me what..." Great service ! Video sent by tech midway to show me what problem he found and what he was doing to fix it and why. A shout out to Derrick for his knowledge and sense of humor who orchestrates all the work.
Business response:
Thank you for your wonderful feedback! We really enjoyed reading your review. Thank you for sharing and for choosing BMW of Towson!
"OMG, my service advisor, Tom Wolfe, is the best! I’ve..." OMG, my service advisor, Tom Wolfe, is the best! I’ve known him since 2004 and I have followed him from Russell BMW to Towson BMW. He is the only one I trust to tell me what is wrong with my car. He is honest, nice and trustworthy. If he ever left Towson BMW, I would no longer service my car there. Thank you for the professionalism at this dealership.
Business response:
We truly enjoyed reading your review. We're honored to read that you have continued to work with Tom over the years for your service needs. Thank you for sharing your feedback!!
"From start to finish my service worked like clock work...." From start to finish my service worked like clock work. They finished my car in a couple of hours . IT is washed and looking great!!
Business response:
Thank you so much for taking the the time to review your service experience! We're so glad we could exceed your expectations. Thank you for choosing BMW of Towson for your service needs!
"Blake was extremely helpful throughout the entire buying..." Blake was extremely helpful throughout the entire buying process. As a small business owner, my time is very limited and Blake made sure to handle each of my requests in a timely matter. He was very knowledgeable and provided excellent customer service.
Business response:
Thank you so much for taking the time to review Blake and your recent experience at BMW of Towson. We're so glad you thought the buying process was easy and straightforward. Thank you for choosing BMW of Towson!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 2,738 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.